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Navigator of the Seas

5 1
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Price: $$     Size: L     Refurbished: 1 yr ago    

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Navigator of the Seas

merci62 reviewed 5 days ago

What people said about this ship:

"Finally the service, from the dining room , to the buffet, to the stateroom, to the bars and you..." in 100 reviews.

"Suggestions : Events, like giving out ice show tickets, start the very first day - even before the - so..." in 35 reviews.

"Overall, will do it again with Royal Carribean." in 23 reviews.



Recommended Reviews


wahein50
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
4-6 cruises

4 star
4 star
4 star
4 star
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Our 5th Overall Cruise

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Sep 28, 2014

This was a very relaxing cruise.  The ship was well maintained on the interior but we had a problem with a loose vent cover above our stateroom.  Our stateroom attendant, Amir, worked to identify the problem and to get maintenance to correct the problem but it seemed that they would not listen to him.  We reported the issue to guest services and after two days we finally caught a bridge officer passing our stateroom and asked him to look at the problem.  Within 30 minutes a group of maintenance staff came to our cabin, assessed the problem and began temporary repairs at night while at sea.  The next morning they completed the repairs.  Guest services sent a nice bottle of wine and an apology note the next day.  Our room attendant, Amir, was very, very good.  He was easily available but never in the way.  We could leave our cabin only briefly and upon returning, he had serviced our cabin.  This is an employee that should be considered for promotion.  In the Windjammer, our table service attendant, Sergii from the Ukraine, was always there with a smile and a kind word.  No matter what the various guests said or did, he remained very positive and helpful.  Some passengers can be rude to those that serve them but this never changed Sergii's cheerful attitude.  We were not able to use the casino because cigar smoking was restricted to a single cigar lounge.  The music in the cigar lounge was hip-hop which was very odd since the majority of the cigar crowd was older and would have preferred something like the old crooners or some light jazz or blues.  Several guests requested a change of the music but they had a difficult time locating the key to the audio control cabinet in the cigar lounge.  They finally were able to tame the music down but still the wrong genre.  We eventually had them just turn down the volume for the rest of the cruise.  The food in the Windjammer was very good overall except for the deserts which are typically lacking in taste and texture (most likely due to the limited use of flour and sweeteners) on all cruises that we have taken (Norwegian, Carnival and Royal Caribbean) so nothing really negative on the deserts ... just this passenger's preference.  The ship events, venues and shops were great.  We are port shoppers so we have no comments on the excursions.  Overall, we will cruise with Royal Caribbean again as they are the best that we have experienced to date.

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Was this review helpful? 5


Traveled As:
Large Group

Room Type:
Balcony

Experience:
4-6 cruises

1 star
empty star
empty star
empty star
empty star

First time sailers

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 17, 2014

The experience my family and I had with Royal Caribbean as first time sailers was not what we expected or was use too as many of us have sailed before. There were 10 people in my party including myself. 7 of us have sailed before were as  3 of us were first time sailers. In the past we have used Carnival, so our expectations were high. Our sail date was August 17, my 42 birthday. My family and I were suppose to have our dinning set for the family to be together to celebrate my birthday and a cake was suppose to be ordered.When we checked in my family and I were scattered all offer the dinning room and in different locations. Also my cake wasn't ordered.I was advised by the person on the 4th floor to celebrate my birthday the next night or to have my family and I to go on another floor and dine somewhere else. On tope of that the room service was awful .  We ordered room service sever times and never received it, or when we did receive it, it wasn't what we ordered. We have never had to pay for room service if we order between the hours of 12 am and 5am. For the size of the ship there wasn't staff. We also have never been on a cruise where we had to eat the same foods for 7 days in a row. We knew what we were going to have for breakfast lunch and dinner. We also have not had it were after 9pm access to food was limited. Also when your on vacation it is suppose to be a time for family and fun. Not for every one that is 17 and under to be in by 1am. Last but not least, the adult after hours entertainment was very limited. The only after-hours entertainment was our young people of todays music. There was no rhythm and Blues, Jazz, of any other kind of entertainment which we were use to on our previously sailed cruises with Carnival. Now the ship itself overall was beautiful The scenery, the design and many other features were great. But the service topped it off as terrible. 

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Was this review helpful? 5


Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
1 cruise (first)

5 star
5 star
5 star
5 star
5 star

Wonderful week on the Navigator!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 10, 2014

If you want to travel to Central America but are nervous about finding a safe place to stay with your family, cruising is for you! My 18 year old sister and I took the Navigator to Roatan, Belize and Cozumel for her graduation trip. This was my first cruise and I loved it! Stay to the tourist areas off ship and you will be fine. I recommend booking your excursions outside of the cruise line through Priceline or independent companies because it is less expensive and there are less people so you get to experience more. Check reviews and you will get a pretty good idea of what you're getting into.

On the ship, go to all the shows in the evening and eat in the dining room as much as possible!

Overall, a fantastic trip! I got home and was ready to book my next one! 

 

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Was this review helpful? 4


Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
4-6 cruises

2 star
2 star
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Cruise employees need crash course in customer service

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 03, 2014

The boat was nice, the meals were good, and the excursions at our ports were terrific... However, this was all overshadowed by the overarching theme that the large majority of the Royal Caribbean employees on this ship were rude, didn't smile, didn't apologize when they needed to... And quite frankly didn't do anything to make us feel special or valued.  We had numerous bad experiences with bartenders, casino workers, and check-in people. Our 3+ hours in the heat waiting to board the ship on Day 1 (followed by no opportunities to buy drink packages once on the boat) really set the stage.   I got much better service on Norwegian and Carnival. 

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Was this review helpful? 3


lorrykn
Purser

Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
2-3 cruises

5 star
5 star
5 star
5 star
5 star

Best crew ever!!!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Sep 28, 2014

This cruise was beyond what I was expecting after reading some of the reviews before sailing. Everyone on board made us feel like royalty and no we weren't in a royal suite just a balcony E1. Our room was always clean and freshened and our ice bucket filled, the only room complaint was no lounge chair on the balcony. Our evening meals were always in the MDR because we LOVED our attendants, Gerry, Vipin and David, and the food kicked some pretty Royal behind also. Our breakfast was in the Windjammer because Maykel was there, he was wonderful and again only 1 complaint on the food, the oatmeal was thin, but loved being able to have salmon and cream cheese. The entertainment director Thomas was great, he made it a point to bring my son who is special needs into the events, taking pictures with him and never forgot Shawn's name.  We are already planning out trip on this beautiful ship for next year and hope to get the same wonderful crew again!!!!!!!

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Was this review helpful? 3


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More about Navigator of the Seas


Cabins

Navigator of the Seas has 1557 cabins and 25 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

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Dining

Explore the 14 dining options including complimentary and up charge restaurants.

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Entertainment

Explore the 63 entertainment options on this ship.

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Popular Tips for Navigator of the Seas


Pinman
Purser

Take advantage of the free on-board activities such as trivia, the quest, and late night comedy.

Bring a few extension cords. The room had only a few outlets.

Purchase a beverage package...convenient and practical

Roll Calls


Navigator of the Seas
18
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Dec 07, 2014
Ship Name: Navigator of the Seas
18 Ship Mate app members

View Roll Call »

Navigator of the Seas
15
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Feb 01, 2015
Ship Name: Navigator of the Seas
15 Ship Mate app members

View Roll Call »

Navigator of the Seas
15
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Dec 14, 2014
Ship Name: Navigator of the Seas
15 Ship Mate app members

View Roll Call »



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