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Navigator of the Seas

Price: $$     Size: L     Refurbished: 2 yrs ago    

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Navigator of the Sea

cindycardoza reviewed 1 day ago

What people said about this ship:

"Meals in the dining room were very good and after the first evening the staff..." in 156 reviews.

"...skating rink was not always open and it shared with the ice show ." in 50 reviews.

"Overall, will do it again with Royal Carribean." in 35 reviews.




1288 reviews from our community




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4 out of 5

Excellent way to get away from everything.

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 19, 2015

Went on the cruise with my wife an 2 kids. Everyone really enjoyed being able to get away from phones and the internet. There was a lot to do on the ship, just be aware the ice skating rink was not always open and it shared with the ice show. When it is open only 50 skaters are allowed. As for the food it was much better than Carnival's buffet (except for Guy's bugers).

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cindycardoza
Third Mate
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5 out of 5

Navigator of the Sea

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 19, 2015

I had an amazing time.  The ship was clean and very organized.  There was a lot to do and see.  The services was awesome, friendly and very helpful.  I am telling all my friends and family about this cruise and cruise line.

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ejburk59
Purser
5 star
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5 out of 5

Awesome

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 12, 2015

Never a dull moment. There is always something to do. There were great shows to see each night. The food was amazing and plenty of it! The people on board took great care of us. They were always very friendly and helpful.

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5 star
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5 out of 5

Loved cruise

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 12, 2015

This is our second cruise with royal carribean, came with 2 other couples one couple cruise with holland America and the other first time cruisers.  Loved the service we received from Bernadette our cabin steward , Jah Jah and Carlos our waiters.  Cozumel was beautiful as alway, snorkeling at Grand Cayman wonderful, Dunns River Falls was a blast.  

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5 star
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5 out of 5

Great trip with friends!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 12, 2015

This was an experience of a life time!Happy the overall trip... there were a group of us from our little city in Texas about 70 in total. Great family and friends! As a whole it was a positive experience.

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CBR
Purser
1 star
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1 out of 5

When your luggage gets threatened, and an employee tries to fight you, you didn't get the experience you paid for.

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 12, 2015

Before we even got on the ship we encountered our first mishap. We went to check our bags, and the baggage handler told me to put the bags on the cart myself. This is HIS job, but wanting to just get on the ship, I complied. We checked with another agent what our stateroom number was, only for the baggage handler to toss the tickets toward me and told me to tag our bags. Again, HIS job. I did this, thanked the man for his service, then my fiancee and I started to walk away. He called us back, and dropped this bomb on us..."Customarily, when someone helps you with your bags...you tip them..." Needless to say after doing his job for him I was not inclined to tip. We exchanged words, and we began to walk away. This is when he says "Have a nice trip. Hope your bags get to your room...". Yes. This actually happened. Needless to say we got his name and complained as soon as we got on the ship. What were we told "He's a port employee, not a Royal Carribean employee..." I understand that, but I made my case to guest services that these people are the first encounter many passengers have with RC, AND that they handle the passengers belongings. They are de facto employees.

Major Issue 2: In the casino one night, having fun. Not drinking. Let me say, I'm a youthful looking 26 year old. There are children running around unattended between the slots, being kids. A RC employee comes up to me and asks "How old are you, sir?" Implying that I'm too young to be in the casino area. I told him I was 26. "Really, sir? Are you REALLY 26?" Sarcastic, and again implying that I am lying and underage. Again I told him I was 26, and that he could see my ID. He began to walk away. I joked to my wife "Glad he's keeping the kids out of the casino!" (a reference to the million kids running around who actually ARE underage). The RC employee stops, comes back to me and says "What did you say, sir? Would you like to say that to my face? Would you, sir?" All the while stepping closer to me, clearly violating my personal space. He was trying to engage me in an altercation! An employee was trying to fight me! I laughed it off and told him to calm down as it was a joke, but I was livid. We went to complain to guest services about the incident, and several other minor incidents where RC employees had been less than professional. We were assured that kind of service was unacceptable and our report would be reviewed.

Major Issue 3: The day we returned home, our onboard account was charged $500 or so that we spent on the ship. The next day, I noticed that this $500 had been refunded to our account. I was actually incredibly impressed. Royal Carribean had actually stepped up, acknowledged that their employees had not afforded us the service or respect we should have been afforded, and refunded us our money as a gesture of good will. Completely changed my view of RC. Not so fast...the very next morning, that refunded money had AGAIN been charged to our account. Charged. Refunded. Charged again. We were not happy.

Major Issue 4: Still ongoing. The service I received when calling the RC customer service line was appaling. I was told that RC did not refund money, that it had never happened. I have a bank record of it! I was also told that none of our complaints were filed on the ship, and the rep even insinuated that I was making these incidents up! Then she refused to escalate my calls. I finally managed to get transfered to a competent rep, who is investigating the issue.

 

I have contacted the Texas Attorney General, who seems very interested in what RC's response will be to my complaint...

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sngwtme
Purser
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4 out of 5

Ive beenmy second trip on navigator this year.

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 05, 2015

 I have cruised with Royal Caribbean many times and this cruise did not disappoint in any way. The dining room service and the bar service was excellent better than I remembered. I am a big big fan of the ice shows and the audiences (I went twice by the way) were very appreciative. I hate to see the ice shows go in the newer ships I hope they are more reasonable in that regard. Bumper cars? Really!?!?!?

Cruise Photos

Virtual balcony

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4 star
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4 out of 5

Enjoyable

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 05, 2015

We took our grand kids on the Navigator of the Seas since it was departing from Texas where they live.  We were on this ship ten years ago and for the most part all was wonderful.  RCCl needs to work on disembarkation as this was beyond horrible.  Otherwise, all was perfect.

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3 star
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3 out of 5

Different than what I expected

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 05, 2015

I'm a cruise traveler.  I have been on pretty much every cruise line.  But this was my first time on Royal.  I chose this cruise line because of the commercials of Kristin Chenoweth.  Of course, I was on an older ship not the one that she recommended.  It was OK.  Just not what I expected.  Let me start with the food choices.  In the dining room there were no good choices. The classics should have consisted of a lasagna or spaghetti, chicken fried chicken or steak, or a fettuccine pasta.  We found ourselves wanting the ambiance of the restaurant but not eating the food. The restaurant wait staff were great deserving a 10.  But they could not change the menu choices. Then they have the Windjammers with the same food day after day.  No food choices except for Cafe Promenade after 9 p.m. Then rest assure you are going to get a sandwich. Most of the decent food cost an up charge.  For example to get a good burger.  You have to go to Johnny Rockets and pay 5.95 a person plus tip, plus drinks.  Even cheap Carnival gives you Guys Burgers for FREE.  Then you have room service.  Order by a certain time or you will be charged a fee.  We had the beverage package but if we decided to use a regular cup instead of the souvenir cup we were stopped and ask to show our beverage id on our ship card. I guess I was use to getting food and having some special food events at night.  There are cruise lines that do the Mexican buffet one night at midnight.  And a chocolate lover event late night. Even a barbecue event on sea days. But none of that was on this ship. Okay so off the food.  Now lets talk entertainment/games.  You play trivia.  Not asking too much but even if you win you get a highlighter or a zipper pull.  But what about something to remember your vacation like a small trophy. Also, the shows.  I guess I was expecting grandeur.  With a Tony winner promoting Royal.  I thought better shows with sets and massive talent.  Although, the ice show was beautiful. Beautiful set design, costume and talent.  The show was the right length as well.  The Quest was fun.  It was interactive.  I even brought my teenage daughter and she loved it.  The cruise director is funny and personable.  As far as the smoking in the casinos.  I hated it.  Any time I needed to get to my room, I had to walk through there.  Although, I know that it will be a long time before one cruise line steps up and takes the ball and get rid of it.  I worked for Marriott a long time.  They were the first to get rid of smoking on property and after a month later all the hotels followed suit.  Shopping was okay.  They need much more event shopping and a lot lower prices.  Then the rooms.  Very small must have done with a wide angle lens. The beds fold out on top.  Not use to that.  Was on another cruise line where they were on the other side of the room.  Great for safety, I would think.  Then there is the shower.  Only one if you get the ocean view room.  Other cruise ships are retrofitting the two bathrooms in one ocean view room.  The room attendant was very efficient.  He cleaned the room from top to bottom.  He was friendly and he defiantly was deserving of his tip.  The embarkation and debarkation had many kinks.  I arrived early but the time I was on the ship they were in the drill.  It's wasn't efficient checking in at all.  In fact, in all my years this one took the longest ever.  Not sure whether there was a problem or what.  Getting off was the same challenge. We were sent to crowded rooms with lots of people and had to wait for a time.

I'm not telling anyone not to take this ship.  You could absolutely love this.  Or if you a comparing to others you may not.  I know that Royal makes other ships and I am willing to give them a chance but Navigator I won't do again.

 

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Cabins

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Popular tips for Navigator of the Seas.


wkeener
Third Mate

I lost a diamond necklace on the next to last night and the cleaning service people found it and turned it in that says something for the honesty of the ships staff

Pinman
Purser

Take advantage of the free on-board activities such as trivia, the quest, and late night comedy.

Bring a few extension cords. The room had only a few outlets.

Roll Calls


Navigator of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Aug 30, 2015

Ship Name: Navigator of the Seas


96 Ship Mate app members

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Navigator of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Sep 20, 2015

Ship Name: Navigator of the Seas


82 Ship Mate app members

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Navigator of the Seas

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Aug 16, 2015

Ship Name: Navigator of the Seas


WhiteHatGuy
Lak1673
+ 73 Ship Mate app members

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