It's our first time with Royal Caribbean. The stateroom bathroom was horrible with old stain in the vanity sink and toilet bowl. Coffee mugs were stained and smelled. Windjammer closed at 9 pm. Ice cream was melted. The staffs were not friendly. I've been with Carnival and Norwegian before and was very pleased. I was told that Royal Caribbean is a bit higher than the others but wasn't. Our group vowed not to go to Royal Caribbean anymore. Disembarkment was unorganized. We've been with for all of our cruises, but this last time wasn't pleasant either. We were assigned seat for the dining with other family instead of ours.
I was quite disappointed with the quality of this cruise. The food in the formal dining room was on several occasions tolerable at best. There were only two nights that our group could honestly say we enjoyed our dinners. The Wind Jammer was better as a whole. Grace, our server during the trip, was however and exceptional find. Angella who maintained our room was wonderful, her service excellent unlike many of the customer service people on this cruise.
We went to Bingo to find both the man in charge and the female caller to be rude and arrogant to the customers.
This was my fifth cruise but my first with Royal Caribbean. I was initially excited but will probably not book with you line again.
It was a nice boat and a good cruise. The staff and the food were the highlights of the trip and i would recommend this cruise to other people.
I had two issues with the first being the lack of time in each port - hard to enjoy/complete the excursions without rushing.
The second was the smoking section on the ship could be moved to a better location so that everyone doesn't have to participate in the smoking and the casino was like walking into a fog so not usable except early in the day.
I went on the Royal Carribean's, Navigator of the Seas. The ship was huge comparing to the other Carnival ships trailing behind us. Everyday was a new activity for the family. I knew i could trust the staff because if their friendly appearences and lively personalities. My kids had a great time when in the ship's arcade or when doing the excursions outside of the ship. I was very satisfied with my stay and i will deffinetly be returning and bringing more family members along with me.
The Teen programs were somewhat limited. Although our older teen liked it, it was more of a function of hanging out with other teens than actually "doing stuff". Similar with our other younger teen, but she liked it less.
On the other hand, the Toddler program was terrible. The 3-5 year old program had some strange restrictions / limitations: the children couldn't bring in food or drink, the children must be able to use the toilet 100% themselves (no help whatsoever), there was no kiddie pool, and the ratio was something like15 to 1. We basically couldn't leave our 3 year old for more than 1 hour!
On the on communication requires you to buy an expensive per phone internet data plan and / or "Roam" with your carrier (very expensive). Other ships have cordless phones or inexpensive apps that can be used. This should be addressed.
We had a great time on the cruise. Self serve yogurt is the best ever. We has fantastic waiters that spoiled us every night. We did the My Time dining and it worked well. In Cancun we went to Playa Mia and it was ok. Probably wouldn't go back. Didn't like buffet lunch at all. Beach massage was awesome though. In Belize we took the river cruise to the ancient ruins - great trip. In Routan we zip lined didn't do the extreme because I'm afraid of heights but after I know I could have handled it.
This was an amazing experience and a great way to travel for our family reunion (17 people.) There was something to do for all ages and the ship was 5 star between the gorgeous dining room, Promenade, FloRider, spa, etc. The activities were very fun and frequent and the ports of call were fantastic. We can't wait to cruise again.
We were extremely pleased with the activities offered on this ship. We had two teen-age boys with us and they thoroughly enjoyed the rock wall and surf rider. However, they were hoping to play some basketball and found the court always occupied with adults. The only negative we really had was the food choices and quality of the food. There should be more in the way of snack items available 24 hours...especially pizza, nachos, hamburgers, hotdogs and other kid food. The ship itself was beautiful, clean and enjoyable. We would have liked more time in the ports. Could there possibly be a cruise that stays two days in each port instead of one? The female comedian was terrible but other shows were good.
I enjoyed the cruise and the staff were fantastic. The price is moderately high than other cruises that I have been on. For the price that I paid for family of 6, we were hoping some of the cost could have been included. Such as bottle water and soft drink. Only casual dinning availability is at one place. That only place closes at 9 pm. There were no pizza bar that my kids could eat after 9 pm. Little disappointed.
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