Advice Magazine

Navigator of the Seas

5 1
4.0
4 star 4 star 4 star 4 star empty star

Price: $$     Size: L     Refurbished: 1 yr ago    


What people said about this ship:

"Finally the service, from the dining room , to the buffet, to the stateroom, to the bars and you..." in 93 reviews.

"Wonderful show especially the ice show." in 31 reviews.

" royal carribean was excellent in our interactions with and giving..." in 22 reviews.



Recommended Reviews


Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

1 star
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Death by 1000 cuts!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 06, 2014

I have cruised 4 times before traveling one Royal Caribbean or the Navigator of the Seas. I really enjoy cruising as a vacation. However, this trip left a very bad taste in my mouth. First, the positives. The ship it's quite beautiful very well appointed for younger traveller. The shows were very entertaining and the food was quite nice. It should have been a fantastic vacation but it was not. We traveled out of Galveston and followed all the recommendations for how to board the ship. We were on our feet for 2 hours and 55 minutes before we reached our state room. Most of that time was spent in an air conditioned areas with temperatures in the mid 90's. We traveled to Cozumel Mexico where they try to charge you $30 a person or more to swim on the beach. Every traveler I spoke with talked about how the locals did everything they could to rip you off. And that set the tone for the entire trip. Royal Caribbean tried to reach in my pocket at every turn for the entire trip. If you want an aged New York strip steak at chops restaurant it will cost you 35 dollars extra to make the reservation plus they will charge you another 12 or 18 for the meal. That approach to dealing with travelers was consistent throughout the trip and was immortalized by having the captain of the ship hawking DVDs on the last day of the cruise while explaining how to leave. My dining room waitress began asking for 10 star evaluations after day 4. And the begging continued every night until we got off of the ship. I witnessed a member of the staff mocking an elderly passenger who was concerned about something at the poolside. He rolled his eyes and made fun of the man behind his back and this gentleman was in charge of Guest Relations. One associate cruise director, in charge of a game show, was stern and no fun at all while hosting a game on board ship. During the game she took a phone call and spoke loudly while the rest of us sat in silence. At one point she said on her phone conversation "I've gotta let you go on old fart is trying to cheat." The man was simply trying to get a game card. On the night we arrived two porters were arguing over luggage. It was already 7 o'clock and I had checked my bag at noon. .They were fighting over who was being the most lazy. I peeked into the holding room to see if I could find my luggage and they suggested that I was to blame for all the luggage being late and ordered me to leave. I was standing in a public area. On one occurrence, I ordered a specialty drink from The bar. The bartender was unfamiliar with 1 of the drink specials they advertise. In attempt to figure out how to make my drink she spoke to another bartender who informed her I was saying the wrong drink. He then told me three more times I was ordering the wrong drink. He even opened up the drink specials book and pointed to the drink he was talking about. I took the book from his hands, flipped the book back 2 pages and showed him the drink that I wanted. He then suggested I had not been saying that drink special and that the confusion was entirely my fault. At the buffet, I witnessed three young men joking, giving each other hi fives, and grabbing their own groins while also handling the food. I also had not experienced shore shopping like this before. there was a person on board ship who provided maps and suggested places to shop. It was like QVC on steroids everyday all day. shopping ran on at least one perhaps two of the television channels 24 7 while on board the ship. we were told by Royal Caribbean that the prices were amazing. However, a quick internet search showed that Amazon full virtual a everything at a better price. I was put off by the fact the ship staff would tell us blatantly false information. I did by some jewellery while in Grand Cayman. The same jewelry was for sale on board the ship. The clerk in charge of the jewelry shop told me over and over that they had the best prices and after several minutes of painful negotiations I was told the price they were offering was too low to even make. the Royal Caribbean offer was simply three times as high as I paid for the same exact jewelry. They were trying to rip me off amber lane directly to my face. The entire experience was quite off putting. I guess I just expected a higher degree of professionalism with the staff. These are but a few of the problems I had dealing with the personnel on board the Navigator of the Seas. If you ignore this portion of my review and still decide to take this trip I would suggest you book your excursion trips through Royal Caribbean directly. Royal Caribbean places people who buy from them at the front of the line for departure. While this may not seem very important it can to take an hour or more just to get off a ship this size. Additionally, the excursion I purchased through Priceline in Jamaica left without me and then refused to provide me with any assistance to get to our location. The instructions I received never stated there was a specific time for departure just at the buses would begin running at a set time. When I arrived 45 minutes after the buses were to begin they were all gone. And the excursion company refused to help me. My only choice was to spend an additional $50 for a taxi cab drive and they were not sure they could bring me back. The moral of the story is don't book excursions with third party vendors. In summary, facilities great service terrible. And when you are paying for the service it ruins the vacation.

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Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
1 cruise (first)

5 star
5 star
5 star
5 star
5 star

Wonderful week on the Navigator!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 10, 2014

If you want to travel to Central America but are nervous about finding a safe place to stay with your family, cruising is for you! My 18 year old sister and I took the Navigator to Roatan, Belize and Cozumel for her graduation trip. This was my first cruise and I loved it! Stay to the tourist areas off ship and you will be fine. I recommend booking your excursions outside of the cruise line through Priceline or independent companies because it is less expensive and there are less people so you get to experience more. Check reviews and you will get a pretty good idea of what you're getting into.

On the ship, go to all the shows in the evening and eat in the dining room as much as possible!

Overall, a fantastic trip! I got home and was ready to book my next one! 

 

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mjlantz1
Purser

Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

4 star
4 star
4 star
4 star
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Beautiful Clean Ship, Food and Entertainment Average

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jun 29, 2014

The ship was beautiful and maintained very well.  They layout with the promenade through middle, gave easy access to every location.  The adults only pool and hot tubs were excellent too.  I learned at the Captain’s talk that all pool/hot tub water is desalinated from the ocean, and refreshed every 45 minutes.  Definitely a plus!!  We really enjoyed this cruise.  Departure location and pricing were perfect for us.  The only negatives were- of course there was the occasional smells from the plumbing that I’ve noticed on just about every ship.  We’ve been on 15 cruises, all lines.  The food was just average.  However, it seems most cruise lines have cut back.  No more steak and lobster without an extra fee.  Waitstaff was exceptional which made the dining experience fun despite the food.  Johnny Rockets was lots of fun and was a great junk food fix.  The worst thing was the entertainment.  We have seen some wonderful shows, comedians, and magicians on our cruises…none of these were on this ship.  The ice skating show was the only one worth seeing.  But hey, relaxing with a cool drink in the ocean breeze is great entertainment on a beautiful ship!!

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lorrykn
Purser

Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
2-3 cruises

5 star
5 star
5 star
5 star
5 star

Best crew ever!!!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Sep 28, 2014

This cruise was beyond what I was expecting after reading some of the reviews before sailing. Everyone on board made us feel like royalty and no we weren't in a royal suite just a balcony E1. Our room was always clean and freshened and our ice bucket filled, the only room complaint was no lounge chair on the balcony. Our evening meals were always in the MDR because we LOVED our attendants, Gerry, Vipin and David, and the food kicked some pretty Royal behind also. Our breakfast was in the Windjammer because Maykel was there, he was wonderful and again only 1 complaint on the food, the oatmeal was thin, but loved being able to have salmon and cream cheese. The entertainment director Thomas was great, he made it a point to bring my son who is special needs into the events, taking pictures with him and never forgot Shawn's name.  We are already planning out trip on this beautiful ship for next year and hope to get the same wonderful crew again!!!!!!!

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Traveled As:
Large Group

Room Type:
Balcony

Experience:
4-6 cruises

1 star
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First time sailers

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 17, 2014

The experience my family and I had with Royal Caribbean as first time sailers was not what we expected or was use too as many of us have sailed before. There were 10 people in my party including myself. 7 of us have sailed before were as  3 of us were first time sailers. In the past we have used Carnival, so our expectations were high. Our sail date was August 17, my 42 birthday. My family and I were suppose to have our dinning set for the family to be together to celebrate my birthday and a cake was suppose to be ordered.When we checked in my family and I were scattered all offer the dinning room and in different locations. Also my cake wasn't ordered.I was advised by the person on the 4th floor to celebrate my birthday the next night or to have my family and I to go on another floor and dine somewhere else. On tope of that the room service was awful .  We ordered room service sever times and never received it, or when we did receive it, it wasn't what we ordered. We have never had to pay for room service if we order between the hours of 12 am and 5am. For the size of the ship there wasn't staff. We also have never been on a cruise where we had to eat the same foods for 7 days in a row. We knew what we were going to have for breakfast lunch and dinner. We also have not had it were after 9pm access to food was limited. Also when your on vacation it is suppose to be a time for family and fun. Not for every one that is 17 and under to be in by 1am. Last but not least, the adult after hours entertainment was very limited. The only after-hours entertainment was our young people of todays music. There was no rhythm and Blues, Jazz, of any other kind of entertainment which we were use to on our previously sailed cruises with Carnival. Now the ship itself overall was beautiful The scenery, the design and many other features were great. But the service topped it off as terrible. 

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More about Navigator of the Seas


Cabins

Navigator of the Seas has 1557 cabins and 25 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 14 decks including cabins and venues for each deck.

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Dining

Explore the 14 dining options including complimentary and up charge restaurants.

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Entertainment

Explore the 63 entertainment options on this ship.

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Popular Tips for Navigator of the Seas


Pinman
Purser

Take advantage of the free on-board activities such as trivia, the quest, and late night comedy.

Bring a few extension cords. The room had only a few outlets.

We had to walk across to the Windjammer for breakfast, but it was good exercise. We also liked the soap dispencer's before going in to eat. Great idea! First time I saw them on a ship.

Roll Calls


Navigator of the Seas
31
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Nov 02, 2014
Ship Name: Navigator of the Seas
SunshineElton
+ 30 Ship Mate app members

View Roll Call »

Navigator of the Seas
30
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Oct 26, 2014
Ship Name: Navigator of the Seas
Hall
+ 29 Ship Mate app members

View Roll Call »

Navigator of the Seas
26
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Nov 09, 2014
Ship Name: Navigator of the Seas
26 Ship Mate app members

View Roll Call »



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