My favorite stop for the cruise would have been LeHavre, France and a tour of the D-Day beaches but this was cancelled because of a French dock workers strike. As a result, I feel like we spent too many days at sea. Ship provided plenty to do but still too many days at sea for me. I saw little too do in Gijon, Spain - a different stop might be considered in the future. Other stops were nice.
The Navigator of the Seas needs to improve in many ways if it wants to compete with other ships/lines.
The hallway carpets by the cabins (at least on Deck 6, where we stayed), are very stained. The cabin on the other hand, was very nice, clean and spacious.
Food is a major, disappointing area. The buffet at the Windjammer is the same food, day in, day out.
Service in the dining room is spotty...sometimes waiting for a tea can take a long time. The dinner and lunch menus were o.k....nothing special.
It wasn't until we complained about the slow service, that things improved, at least for us. We still heard many people complaining.
On this cruise, everything in the shops was taxed 20%, even though we were in international waters. When we questioned them, we really didn't get a complete answer. They said it was because the ship didn't go to a non-EU country.
Prices of goods and drinks were outrageous.
Smoking in the casino is an issue as well; the entire casino will smell of smoke, and you have to go through it to get to some other areas. Very annoying.
Our previous cruise on the Independence of the Seas was not fantastic, but compared to the Navigator, it turned out to be a lot better.
The Navigator is just not a great ship at all.
We were mostly in cold weather, and even though it has several swimming pools, not one has a (retractable) cover on it, so people were inside most of the time, which made it very crowded. Bar service or even finding a seat somewhere became a challenge.
The daily schedule, just like the food, was always the same. Many activities would cost you additional $$.
One very annoying thing, to try to get more $$ from the passengers, was the sale for the extra dining packages. You couldn't get away from it...even in the dining room, they would come and try to sell you the packages. Also, in the dining room, if you wanted better food, it would cost you.....you want a better steak...pay up...you want a lobster tail...sure...it'll cost you.
Mexican food would cost you $25.00 p.p. You want sushi....same thing.
RCL gets people on board with lower up front prices, but one there...watch out.
The May 8 transatlantic trip on Navigator of the Seas was thoroughly enjoyable. Our balcony stateroom was comfortable, with ample storage for two women who over-pack on a regular basis.
Our Room Steward, Alesia, was always smiling, cheerful, and helpful. The condition of our room was impeccable.
In the Dining Room, Bernadeth and Charlie provided attentive service and plenty of personality to entertain us. The food was mostly mediocre, but Bernadeth was spot-on with her recommendations.
The Cruise Director, Jeffrey, was fantastic. He was funny and personable, without being over-done as so many cruise directors tend to be. He got a lot of undeserved criticism for challenges encountered during the trip. The participation for several events (trivia for instance!) was so much larger than expected the events had to be moved to larger rooms. Since the Compass had already been printed, many people were upset that the information on the Compass was incorrect. They would have been equally upset if the room had not been changed, and they were unable to get in to participate because of overcrowding.
The crossing itself was as smooth as a Caribbean cruise! We were extremely fortunate to have perfect weather most of the time. That changed once we got to Europe, but nothing to be done about that - it's spring.
We found the ship handicapped unfriendly. We travelled with a lightweight wheelchair but the differing heights of the doorway thresholds and floor levels proved difficult to negotiate. Worst situation was when the chair would not pass over one of the higher thresholds and stopped dead resulting in my wife tumbling out of the chair onto the floor. Following that we had use of a "standard wheelchair" care of the cruise line but that too had difficulty over some of the thresholds. The outcome was that following her tumble my wife's knee became swollen over the following days which limited her movement significantly during the cruise, the x-rays carried out by the ship's doctor revealed stretched/torn ligaments.
The evening entertainment was very good and gave a varied content. Meals were of the usual good standard.
Organised trips we found fine other than in Spain (Vigo) where, due to the lack of knowledge and participation of the guide we learned little of the area.
Organisation on board was, at times poor, the first morning's breakfast in the dining room being a prime example where we waited over an hour for our breakfast which on arrival was wrong.
The overall immigration procedure which was to take four hours went into two days !!!
Would we take this cruise again, yes, so the plusses outweighed the negatives though there are lessons to be learned.
ship was older, but clean, staff was amazingly friendly however some uninformed....shows were so so....food was good, kudos to stateroom attendant and waiter and asst. waiter. only major problem was getting back onboard ship after a port...waited in line 1 hr and 45 minutes!!!!!!!!!!!!!! would have been nice if they brought out water....
Great way to travel to England, with good stops along the way. Food was great; entertainment was great; stateroom and decor were great. Not a regular, recurring trip so logistics weren't always well organized, especially the mandatory passport check before entering Southhampton. Biggest place for improvement would be to have some decent lectures on sea days; perhaps a naturalist to talk about the sealife in the Atlantic; the history of places we passed; or the geological and climate events that characterize the land formations. We also had wished there was a place for outdoor dining on nice days. The cruise definitely caters to the gamblers and art auctions (and we were not interested in either of these two things).
The ship was fine, just extremely disorganized, particularly in the excursions department. At the first port of call, getting off the ship to get to our excursions was absolutely chaotic. It improved on subsequent ports, but was never what I would call good. The food in the dining room was average at best. We have been on other Royal Caribbean ships where the selection and quality of the food was much superior to this one. Cleanliness, friendliness, and courtesy of service was very good,, but were not enough to pull the overall experience up to above average.
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