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Navigator of the Seas

5 1
4.0
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Price: $$     Size: L     Refurbished: 1 yr ago    

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Royal Caribbean Cruise

bcarterok reviewed 4 days ago

What people said about this ship:

"The dining room was elegant." in 93 reviews.

"Thoroughly enjoyed the ice show." in 31 reviews.

"The ship as most of Royal Carribean ships was beautiful and full of activities." in 22 reviews.



Recommended Reviews


Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

1 star
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Death by 1000 cuts!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Jul 06, 2014

I have cruised 4 times before traveling one Royal Caribbean or the Navigator of the Seas. I really enjoy cruising as a vacation. However, this trip left a very bad taste in my mouth. First, the positives. The ship it's quite beautiful very well appointed for younger traveller. The shows were very entertaining and the food was quite nice. It should have been a fantastic vacation but it was not. We traveled out of Galveston and followed all the recommendations for how to board the ship. We were on our feet for 2 hours and 55 minutes before we reached our state room. Most of that time was spent in an air conditioned areas with temperatures in the mid 90's. We traveled to Cozumel Mexico where they try to charge you $30 a person or more to swim on the beach. Every traveler I spoke with talked about how the locals did everything they could to rip you off. And that set the tone for the entire trip. Royal Caribbean tried to reach in my pocket at every turn for the entire trip. If you want an aged New York strip steak at chops restaurant it will cost you 35 dollars extra to make the reservation plus they will charge you another 12 or 18 for the meal. That approach to dealing with travelers was consistent throughout the trip and was immortalized by having the captain of the ship hawking DVDs on the last day of the cruise while explaining how to leave. My dining room waitress began asking for 10 star evaluations after day 4. And the begging continued every night until we got off of the ship. I witnessed a member of the staff mocking an elderly passenger who was concerned about something at the poolside. He rolled his eyes and made fun of the man behind his back and this gentleman was in charge of Guest Relations. One associate cruise director, in charge of a game show, was stern and no fun at all while hosting a game on board ship. During the game she took a phone call and spoke loudly while the rest of us sat in silence. At one point she said on her phone conversation "I've gotta let you go on old fart is trying to cheat." The man was simply trying to get a game card. On the night we arrived two porters were arguing over luggage. It was already 7 o'clock and I had checked my bag at noon. .They were fighting over who was being the most lazy. I peeked into the holding room to see if I could find my luggage and they suggested that I was to blame for all the luggage being late and ordered me to leave. I was standing in a public area. On one occurrence, I ordered a specialty drink from The bar. The bartender was unfamiliar with 1 of the drink specials they advertise. In attempt to figure out how to make my drink she spoke to another bartender who informed her I was saying the wrong drink. He then told me three more times I was ordering the wrong drink. He even opened up the drink specials book and pointed to the drink he was talking about. I took the book from his hands, flipped the book back 2 pages and showed him the drink that I wanted. He then suggested I had not been saying that drink special and that the confusion was entirely my fault. At the buffet, I witnessed three young men joking, giving each other hi fives, and grabbing their own groins while also handling the food. I also had not experienced shore shopping like this before. there was a person on board ship who provided maps and suggested places to shop. It was like QVC on steroids everyday all day. shopping ran on at least one perhaps two of the television channels 24 7 while on board the ship. we were told by Royal Caribbean that the prices were amazing. However, a quick internet search showed that Amazon full virtual a everything at a better price. I was put off by the fact the ship staff would tell us blatantly false information. I did by some jewellery while in Grand Cayman. The same jewelry was for sale on board the ship. The clerk in charge of the jewelry shop told me over and over that they had the best prices and after several minutes of painful negotiations I was told the price they were offering was too low to even make. the Royal Caribbean offer was simply three times as high as I paid for the same exact jewelry. They were trying to rip me off amber lane directly to my face. The entire experience was quite off putting. I guess I just expected a higher degree of professionalism with the staff. These are but a few of the problems I had dealing with the personnel on board the Navigator of the Seas. If you ignore this portion of my review and still decide to take this trip I would suggest you book your excursion trips through Royal Caribbean directly. Royal Caribbean places people who buy from them at the front of the line for departure. While this may not seem very important it can to take an hour or more just to get off a ship this size. Additionally, the excursion I purchased through Priceline in Jamaica left without me and then refused to provide me with any assistance to get to our location. The instructions I received never stated there was a specific time for departure just at the buses would begin running at a set time. When I arrived 45 minutes after the buses were to begin they were all gone. And the excursion company refused to help me. My only choice was to spend an additional $50 for a taxi cab drive and they were not sure they could bring me back. The moral of the story is don't book excursions with third party vendors. In summary, facilities great service terrible. And when you are paying for the service it ruins the vacation.

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Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
1 cruise (first)

5 star
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Wonderful week on the Navigator!

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 10, 2014

If you want to travel to Central America but are nervous about finding a safe place to stay with your family, cruising is for you! My 18 year old sister and I took the Navigator to Roatan, Belize and Cozumel for her graduation trip. This was my first cruise and I loved it! Stay to the tourist areas off ship and you will be fine. I recommend booking your excursions outside of the cruise line through Priceline or independent companies because it is less expensive and there are less people so you get to experience more. Check reviews and you will get a pretty good idea of what you're getting into.

On the ship, go to all the shows in the evening and eat in the dining room as much as possible!

Overall, a fantastic trip! I got home and was ready to book my next one! 

 

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Traveled As:
Large Group

Room Type:
Balcony

Experience:
4-6 cruises

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First time sailers

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 17, 2014

The experience my family and I had with Royal Caribbean as first time sailers was not what we expected or was use too as many of us have sailed before. There were 10 people in my party including myself. 7 of us have sailed before were as  3 of us were first time sailers. In the past we have used Carnival, so our expectations were high. Our sail date was August 17, my 42 birthday. My family and I were suppose to have our dinning set for the family to be together to celebrate my birthday and a cake was suppose to be ordered.When we checked in my family and I were scattered all offer the dinning room and in different locations. Also my cake wasn't ordered.I was advised by the person on the 4th floor to celebrate my birthday the next night or to have my family and I to go on another floor and dine somewhere else. On tope of that the room service was awful .  We ordered room service sever times and never received it, or when we did receive it, it wasn't what we ordered. We have never had to pay for room service if we order between the hours of 12 am and 5am. For the size of the ship there wasn't staff. We also have never been on a cruise where we had to eat the same foods for 7 days in a row. We knew what we were going to have for breakfast lunch and dinner. We also have not had it were after 9pm access to food was limited. Also when your on vacation it is suppose to be a time for family and fun. Not for every one that is 17 and under to be in by 1am. Last but not least, the adult after hours entertainment was very limited. The only after-hours entertainment was our young people of todays music. There was no rhythm and Blues, Jazz, of any other kind of entertainment which we were use to on our previously sailed cruises with Carnival. Now the ship itself overall was beautiful The scenery, the design and many other features were great. But the service topped it off as terrible. 

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Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
4-6 cruises

2 star
2 star
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Cruise employees need crash course in customer service

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 03, 2014

The boat was nice, the meals were good, and the excursions at our ports were terrific... However, this was all overshadowed by the overarching theme that the large majority of the Royal Caribbean employees on this ship were rude, didn't smile, didn't apologize when they needed to... And quite frankly didn't do anything to make us feel special or valued.  We had numerous bad experiences with bartenders, casino workers, and check-in people. Our 3+ hours in the heat waiting to board the ship on Day 1 (followed by no opportunities to buy drink packages once on the boat) really set the stage.   I got much better service on Norwegian and Carnival. 

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Traveled As:
Family w/older children

Room Type:
Inside

Experience:
7+ cruises

4 star
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4 star
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Great time

small verified icon Verified Review | Ship: Navigator of the Seas | Sail Date: Aug 10, 2014

The service and staff were wonderful. Shows were Ok, but not geared for people under 40. Loved The guest event. The ice show is fantastic. The food in the dining was Ok. I never want to do my time again. THE WAIT WAS TOO LONG. The food in the Windjammer was very good, and the staff that works in there are, so friendly and helpful. I really enjoyed the stores that were in a mall style. If you are going to drink at least 6 mix drinks a day, get the all inclusive beverage package. Well worth the cost. I do not like that you cannot bring bottle water or sodas on the ship. I also wish the ship had a laundry room to do your clothes. Over all I did enjoy the cruise.

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More about Navigator of the Seas


Cabins

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Deck Plans

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Dining

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Entertainment

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Popular Tips for Navigator of the Seas


Pinman
Purser

Take advantage of the free on-board activities such as trivia, the quest, and late night comedy.

Bring a few extension cords. The room had only a few outlets.

We had to walk across to the Windjammer for breakfast, but it was good exercise. We also liked the soap dispencer's before going in to eat. Great idea! First time I saw them on a ship.

Roll Calls


Navigator of the Seas
31
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Nov 02, 2014
Ship Name: Navigator of the Seas
SunshineElton
+ 30 Ship Mate app members

View Roll Call »

Navigator of the Seas
26
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Nov 09, 2014
Ship Name: Navigator of the Seas
26 Ship Mate app members

View Roll Call »

Navigator of the Seas
23
Members on Cruise

7 Night Western Caribbean (Galveston Roundtrip)

Sail Date: Nov 16, 2014
Ship Name: Navigator of the Seas
23 Ship Mate app members

View Roll Call »



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