Disappointed with Royal Caribbean for not offering some credit for this cruise because of all the changes to the itinerary or credit for another cruise. We have two cruises booked for 2020 and 2021. It would be nice to have them offer some additional onboard credit for inconvenience of this past cruise. Our room steward and dining staff were exceptional.
Embarkation
2 out of 5
We were in Baltimore Harbor for 2 plus days waiting for weather changes. Very hard to understand the captain when giving announcements.
Ship experiences
Food and Dining
5 out of 5
It was the staff in those places that made it special, not the food so much. Great staff for restaurants.
Onboard Activities
3 out of 5
Didn't use pools, climbing wall, etc
Entertainment
4 out of 5
Very loud when performing in the theatre. Music in atrium good and bar areas very good.
Service and Staff
5 out of 5
This group made our cruise worthwhile and they are appreciated. Room steward and dining wait staff, wonderful.
Ship Quality
4 out of 5
We prefer the smaller ships although this one is an older ship.
Cabin / Stateroom
3 out of 5
First time we have had a room like this one, it was noisy and claustrophobic. Will go back to rooms on higher decks with balcony.
Ship tip
Don't go in hurricane season! Second time we tried to take this cruise and both times the itinerary was changed.
We were certainly on time for this! Passengers were expecting an announcement that we would be receiving some credit for all of the changes but nothing.
I don't know why you expect compensation for the changes. The changes were due to a Hurricane, and RC doesn't control the weather. The cruise contract clearly says that no ports are guaranteed. That is what travel insurance is for. Next time, if you want compensation, make sure to purchase travel insurance.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
