the favorite part were the ports of call.We especially liked Bar Harbor and Halifax.The service from our waiter Endy and assistant waiter Virgillio was absolutely superb.Cabin Steward Rolly was excellent. Sometimes it was hard to get a drink in the lounges especially the Centrum. The Centrum,I feel more people would be able to see the show/entertainment if was held in the South Pacific Lounge because if you were not 30-45 minutes early you could not get a seat and standing 3 deep on 4th or 5th level you could not see.The tendering process in Bar Harbor was atrocious. I understand in the morning the fog had to be blamed but in the afternoon getting back to the ship took up to 2 hours of waiting in line with no communication from anyone at Royal Caribbean.No formal or proper apology was given. Food was so-so but our dinner companions were delightful. Would do the cruise again because of ports. Nine days was way to go So relaxing.
The entire cruise from start to finish was great. I really enjoyed the stops in Bar Harbor, St. John's, and Halifax. The service in dining room was excellent and the food was good. I would recommend this cruise to anyone looking for a beautiful place to go. I would like to take this same or a similar cruise to some different places in Canada.
Loved the cruise. Entertainment, food and especially the service people made this a trip to be remembered. The restaurant staff was fantastic. They gave us a first class treatment. Robert and Wendell at table 572 were definitely great servers who treated us with the greatest respect. We always felt welcome. The staff who entertained us were fantastic. The violinist and piano player, the bands, the dancers and singers could not have been better. Everyone had tremendous energy. The cruise director was truly a special performer. Embarking and disembarking could not be better. We were very happy with the organization.
The beds weren't the best. It felt like I was sleeping on a rock. It was very noticeable that it was 2 twin beds put together, so the gap between the two beds was uncomfortable. There should be some sort of padding on top.
The pool was ridiculously small. It was always too crowded if you got there later in the morning to enjoy. Had to wait for people to get out before trying to enjoy the pool.
I also felt like I spent half of the cruise waiting for the elevators. Eventhough there were like 6-8 elevators on each floor, it felt an eternity for one to arrive.
Also the seats in the palladium aren't too comfortable, especially if you're a tall person.
The Grandeur of the Seas offers excellent service. The rooms are immaculately kept and the dinner service is top-notch. I would like a little more variety in the menus both in the Great Gatsby and the Windjammer. The Broadway type shows in the theatre should be shown after the late dinner seating as well as before. And we never saw the aerial show in the Centrium. That needs better description in the Compass. The Captain was very personable and was everywhere interacting with the passengers. Very enjoyable cruise.
the only reason the rating goes from horrible to good is because the dining staff is absolutely outstanding! However the beds were so uncomfortable my back ached the entire trip!!! It was horrible. I asked if it could be rectified and was told it is what it is! Also it was my anniversary and my husband and I wanted a massage. So we went to the spa and started asking. The employee was so rude! She hardly answered our questions, was annoyed, just seemed like she didn't want to work there. No effort. Especially when we were willing to spend $300 on 2 massages. Needless to say after 5 minutes of trying to pry information from her as far as the difference between massages etc we just got fed up and left. Without getting anything done. I'm very disappointed
Beautiful ship and beautiful trip destinations!
One suggestion to the store, please put one more layer protection for glass bottles. I bought few bottles of liquor, and one of them was broken before I arrived home.
other than this, everything was excellent, a wonderful trip!
Get to games and events very early to get a seat. Adults only pool is very hot and humid part of ship. Eat all meals in formal dining room. Don't waste money on the speciality dining. Expect long lines for cafe food and Starbucks coffee.
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