Great Cruise. Staff was friendly and helpful...Food was good.. The Junior suite was large and was perfect for three adulits. Our dinning staff were wonderful. And John our cabin steward was the best... He couldn't do enough for us. Entertainment was enjoyable. The 70's show was loads of fun.
The ship seemed a little more crowded than other cruises I've been on. I didn't like the My Time Dining. The first night at the dining room there were no available tables for over an hour. That's not on my time. Then for the rest of the cruise, I made a reservation every day for that night to ensure we'd get a table. If I wanted to have a reservation, I would have selected the other dining option.
The cruise staff was all very funny and lively and made a great cruise experience. The only exception was a blond woman from England who just seemed to be going through the motions.
It was an experience of a life time. My niece Yvette was her first cruise and she was very excited and plans to go again in 2017. I love the set up and how nice everyone was with us. The food was great, the entertainment was fantastic. I have no complaints.
Right up front I want to say that the only negative was the heat and humidity. We had been, previously, in October, and it was a much better experience. Bermuda is a lovely island. We took a five hour tour by bus, which was very interesting. There were some photo opportunities along the way. We had an excellent wait-staff, and we were treated royally. I would like to go back some time in the fall.
We did not get what we were told. I was told we would have a full size bed and either a trundle bed or a sofa that would work for our granddaughter. My husband and I spent our anniversary in twin bunk beds. We were told there would be a cake sent to us for our anniversary and when I checked to see if it was going to happen, I was told it was not planned and had to pay for it myself. For our first cruise experience, it was quite disappointing.
I have been on 3 cruises with Royal Caribbean and the shows were much to be desired. We also had some friends who did the Caribbean Haiti Puerto Rico and St. Martin and they also said the show were not good at all.
The clocks were all not working all around the ship and every floor. We had kids in camp and never knew the time.
The ice cream machine was broken the whole time, the ice cream was watery and melted. You should have a ice cream bar with a server and the fixings (choc chips sprinkles)
You should have a burger and hot dog station on the pool deck instead of people going in and out of the buffet.
The main dinning room food was very salty
We had 3 rooms. The port holes in rooms 3610,2612 and 3614 needs to be painted, the screws or bolts were all rusted and salty, the moldings were separating from the window
The buffet needs to be open longer. It closed at 9PM. When we were on the celebrity it closed at 11 or 12 I cant remember.
The solarium café that was open until 2AM there was not assortment of food there was only hot dogs and nachos and cheese. So salty. I went to bed hungry many times.
The dismemberment was a joke. there was nobody there to guide anyone. The lines on the 4th floor wrapped around the floor and we stood still for long periods of time.
The dinning room staff was excellent very efficient
the room staff was excellent our rooms were always clean.
you need to work on the ship you have a great staff
We are actually considering changing ships and as you know I am a platinum member
This was a wonderful trip!! Every detail was taken care of from the time we boarded the ship until the very end. Great food, great entertainment, great service and wonderful port of call. Bermuda was absolutely breath taking!! highly recommend this cruise!
The cruise was ok. The best part of the cruise was the time spent with family. In addition, the service was exceptional! The wait staff at dinner was our most positive experience as they made sure we were comfortable with everything. I can recall a moment we were just having a casual with the wait staff at dinner and Indian Food was mention (this is our favorite cuisine) and the next day, the wait staff went out of their way to prepare a very very nice Indian cuisine for us! That really blessed my family. I do not believe they were doing this to get a tip but wanted to do their job with excellence.
The entertainment was decent. Comedians were funny. Wish there was more to do for those of us who do not like the bar scene after hours. Not too much to do for the kids…this cruise is definitely not recommended for children as the activities listed did not go on as most kids did their own thing. We took our kids this time and they were bored (they are 12 year old twins). Will not happen again as far as taking kids. Overall, we liked the cruise and Bermuda. Will definitely be going back…probably via airplane to get more time on the island.
As stated above, the Gatsby dining room was outstanding; windjammer was OK; coffee pots were often slow to be refilled at breakfast. Only real complaint is there was no food available late at night.
The Palladium Theater was very comfortable and classy.
Showers are too small
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