Royal Caribbean Going Downhill

Grandeur of the Seas Cruise Review to Caribbean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 14

Overall rating:

2 out of 5
Verified Review
Grandeur of the Seas

Southern Caribbean

Sail date: January 03, 2017

Ship: Grandeur of the Seas

Cabin type: Balcony

Cabin number: 7074

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

Third cruise with Royal Caribbean and have noted several changes-mostly negative.  On arrival at terminal, no cabin found for us.  Had to have a key card made and camera malfunctioned.  Took 45 minutes to check-in.  Luggage not delivered to cabin.  Had to pick it up on deck 1.  Told alcohol was in luggage.  Went to deck 1 opened luggage for attendant and nothing was found.  Asked for assistance getting luggage to cabin and told none available.  Dining schedule screwed up for all couples in our party.  Food in dining room has totally changed.  Ate most meals at the buffet.  Activities that were previously free now have a charge (scrapbooking, crafts, etc.)  Bathroom flooded from shower malfunction.  Took two days to make adequate repair.There's more but my fingers are getting tired.

Ship experiences

Food and Dining

1 out of 5
Dining room food not good. Buffet adequate but crowded.

Onboard Activities

1 out of 5
Very few activities worth attending unless you want to belly flop or be voted ship's sexiest man.

Entertainment

3 out of 5

Service and Staff

5 out of 5
Overall, pretty good

Ship Quality

3 out of 5
It's an old ship in need of updating.

Cabin / Stateroom

3 out of 5
Shower drain malfunctioned. Took 3 days to correct. Sink in bathroom very small with very little water pressure from faucet. Remainder of cabin satisfactory.

Ship tip

Won't be cruising on Grandeur (or Royal Caribbean) in the future. Friends cruising with us and other passengers felt the same.

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