My first Royal cruise and very unhappy

Freedom of the Seas Cruise Review to Caribbean - Western

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 43

Overall rating:

2 out of 5
Verified Review
Freedom of the Seas

6 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 15, 2017

Ship: Freedom of the Seas

Cabin type: Balcony

Cabin number: 7214

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This cruise was a birthday gift. The ship personal was never aware of the celebration. Our room was run down. The balcony was always wet from dripping from the ceiling, the mattresses and pillows were horrible, left us with a back pain. The food in the formal dining room was horrible and very distasteful. We ate most of our meal at the buffet, which was a little better because there was more selection. We never got any discounts or onboard spending money on booking the cruise, and from ice cream to coffee you have to buy. It was an expensive cruise, and definitely not worth it. 

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

1 out of 5
Dirty and water dripping in our balcony

Ship tip

Needs a lot of improvement. From food at all the shops, to cabins remodeling

Ports of call

Ft. Lauderdale (Port Everglades), Florida

3 out of 5

George Town, Grand Cayman

1 out of 5

Cozumel, Mexico

5 out of 5

Costa Maya (Mahahual), Mexico

3 out of 5
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