Housekeeping was phenomenal. Main dining room food was pretty scrumptious. Overall cleanliness we rate a B+. The ship had great shows including comedians, ice skating, etc. On board activities were a little lackluster. A few things of potential interest are a rock climbing wall, flow rider, kids zone, and mini golf. Multiple pools on board, however, they are all in the same vicinity which makes it a little loud and rather crowded.
After arriving on the ship and checking into our cabin we received news that we were not only at the same table with our party of nine but we were not even on the same floor for our dinner. We immediately spoke to customer service at who didn't know why. So we went to the matradee and unfortunately he said he couldn't explain why either and could not change how it was reserved. We were very disappointed to put it mildly. Dinner in the dining room would be the one time daily,we would have fellowship with our party of nine and the thought of that not happening was very disappointing. Two days later we were informed that the matter was resolved luckily, but our impression had already diminished considering the fact that this reservation was made six months earlier and confirmed several times.
It was disappointing that we were not able to stop in Coco Cay but we understood the reasoning, as for waitstaff and housekeeper were exceptional as was the food!
Great ship , excellent stateroom attendant and waiter and assistant service, wonderful food and entertainment. Will go again on this ship. Loved the shopping area, the coffee shop , ice cream shop. pizza shop. Did not go into the little wine and alcohol shops. Enjoyed the ice show,
My husband and I are in our 60's, and my husband is disabled. Most of the entertainment was for the younger people and children. However, our favorite place on the ship was the coffee shop, where we met other couples our age and all kinds of coffee's and teas, with some sweets to go with our coffee. Do do not waste your money on the specialty dining. Johnny Rockets, was the only one worth the money. We still enjoyed our vacation very much, and would go again if we get the chance.
Our 7 night Eastern Caribbean Cruise was wonderful. It was everything and more than we had expected. Jim, our agent,was wonderful in helping us to get everything ready. He is a ten plus in our book. Book with Jim and you will not be sorry.
The only complaint we have: our dinner was ruined every evening except one with an unruly, undisciplined child. In our opinion, families with small children should be seated in a section separate from seniors and those traveling without small children. This child was a horrible brat. Otherwise, our cruise could not have been better.
The casino had a horrible odor. Walking through it caused one's clothes to smell, There should be a separate casino for smokers and nonsmokers.
Smoking by the pool was a problem. For nonsmoking cruisers the smell of smoke was nauseating. The top floor would be a good location for smokers.
My husband and I love to cruise on Royal Caribbean. This time things were different, and not in a good way. The fitness center staff was unfriendly, the casino staff was 50/50 and we heard from others that the pool bar staff was no pleasant. This was the second time we were attempting bahamas and the second time the boat couldn't make it into the bahamas. Even with these obstacles we had a pleasant vacation and would cruise again.
I hope other passengers had a better experience. Food was awful and dining room management did not understand or help to ensure that was food I could safely eat. Except for room steward, Sonia, the rest of crew and staff was just plain rude and unpleasant. Passengers rude, ran into staff and other passengers. I was pushed, bumped, knocked and shoved by the passengers. Large ship but poorly designed, had to stand in line for everything. Stop having ice cream at six forcing passengers to buy ice cream from Ben and Jerry's, bars did not want to fill drink cups for drink packages. Music at pool area loud and awful, not enough chairs or activities. Played tennis or soccer on big screen the whole cruise. No popcorn for movies at night on big screen.
Could not understand ship captain's announcements.
Outstanding cruise except for our evening wait staff. I don't know if they were over worked or needed more training, we always felt like they wished we hadn't showed up for dinner. As a result, we ended eating in Chops grille for two nights and the wait staff there were fabulous.
Taken my 6 kids 16 grandkids in 2018 on eastern Caribbean oasis of the seas April 8th to 16th can't wait so booked already thx sooooo much I had the time of my life can't wait to take all of my family retinkin the rv traveling in 4yrs when we retire might just cruise on rc the best way to go for sure ♡♡♡♡♡♡ it
The pizza on the Promenade was pretty good as we're some of the sandwiches from the coffee shop. The food in the Windjammer was nearly as good as what was in the dining room and if you prefer to dress more casually then that is the place to be....not as stuffy. There was always a good selection.
Pizza was free at the Pizza place on the promenade. The drinks aren't free, but if you have one of the drink packages it pays off. Tips are included in the purchase of the package. They had a cupcake shop and I bought one of the cupcakes for a little over 2 dollars. It was delicious!
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