The brightest spot was the help from the travel agent who facilitated every aspect of the trip. I will definitely call her back to help me with my next cruise.
I got the run around the first two days in my attempt the buy water and have it delivered to my cabin; in fact I did not get half of the water package delivered until the day of departure on Sun Aug 21.
Besides that, the cruise was average. I will probably pick a different ship next time.
We enjoyed the service given to passengers. The food was delicious. We loved our balcony stateroom. Finally got my husband to Jamaica to climb Dunn's River Falls. Had a gorgeous time throughout!!! Will do it again.
My husband and I chose to cruise for our honeymoon, as neither of us had cruised before. We are so glad we chose Royal to be our first. All of the staff was pleasant and helpful, the food was great, and there were unique adult activities each night. The adults only pool was a huge plus!
We chose the My Time dining option and ending up requesting the same waiter each night we went to the dining room because we loved him and the service so much. Our room and all public restrooms stayed clean and well maintained.
The only negatives we can think of - one of our ports was Grand Cayman where you have to take a smaller boat into port. The process was a little aggregating and time consuming, as we didn't realize we would have to wait so long. All other ports were smooth and simple for us though. The other negetive is how often and "in-your-face" they are about the sales on board. They are constantly trying to sell things in the main area of the boat. I heard that's any cruise though.
This is our 4th RC cruise and the longest one to date. We paid for a balcony room that was selected by the website that offered a discount. It was at the very caboose of the ship. We could only see the water behind us and were disappointed about this. We were on Deck 6 which we could feel the vibration of the engine etc. Dine your time was mostly easy with a 30 minute wait on a couple occasions. Dining staff for supper was excellent and would rate a 10. Found a piece of hair in two of my desserts which is not surprising when serving food to 4500 people. Tour of the kitchen was amazing! Port times were limited which made the stops short on time. Wish we had more time in each port. Room staff was great and the cabin was always clean. I would recommend picking a room center of the boat as we had to walk the entire length of the ship again and again for events at opposite end. Spa rejected my SPA voucher during at Sea Day stating I was not on their list then amazingly called the next port day willing to schedule me. Movies at the pool were fun. Weather was nice. Overall, satisfied with the cruise. But, I am moving onto other travels and will book another cruise line moving forward. I am just kind of board with RC.
This was my second time cruising with Royal Caribbean and while it was good service it was not even close to the service we received last time. The dining and room staff took care of what we asked for in a timely manor but we always had to ask. Overall it was a good cruise but the magic was missing. The shows and ports were amazing. Will cruise again nex year.
I booked this cruise last minute as our original vacation plans with the kids changed. We have only booked with Disney in the past for numerous cruises but we thought we would give it a try as Disney dates would not match with our late need and kids school beginning, Here are the highlights:
1. I thought they nickel and dime you. Example if you want anything other than lemonade, punch, or tap water to drink even with your meals you need to by a soda package which is by person by day. Disney doesn't charge you for coffee or soda and they are free 24/7.
2. the dinner service was not that great now mind you this may have just been our server because nightly we would be at our table first and other tables would walk in 20 minutes later and their server had them eating deserts before we even had our main course... that was 1:30 minutes in. VERY bad serve. poor assistant server did a great job keeping us with drinks and bread but her server he disappeared for long periods of time. Service was so bad we ended up buying up to a premium restaurant fro 2 nights and eating in buffet the rest of the time,,,,,,
3.The gym was very crowded but a good size but what upset me was on day one at sea i paid for spin class no big deal but they had like 20 spin bikes taking up a ton of room in the gym and you could not use them unless it was during a paid class (they only offered the class the first and last day). I would have gladly paid for a class each day but i am training for an upcoming Ironman and wanted to use bikes but the kicked me off them everyday. They said "not Safe" to use the bikes that were bolted to the ground i spin and work out all over the world never heard you can't use a spin bike unless for a paid class because it is unsafe. I watched person after person get kicked off the bikes it was kind of embarrassing.
4. the port of Roatan man is a hot mess of people badgering you every foot step you take... if you can take a tour here to avoid walking around town i would highly recommend it.
5. Rio Secreto in Cozumel was a great tour i highly recommend it was one of the positives of the trip.
6. Ship wreck Snuba in Grand Cayman was a great tour again recommend it and was a positive.
7. Casino staff very friendly but casino hours i thought were very short... craps table didn't open until 7 pm nightly even on sea days.
all in all i would say it was an ok cruise we found it to be relaxing and kids had fun but we will probably look to book Disney in the future again just to have all in pricing with much nicer ships and better overall service levels.
We loved the ports of call - fantastic snorkeling in Roatan and Cozumel. Lots of options for the whole family in Costa Maya and Grand Cayman too. Freedom of the Seas was big enough that there was always something to do but not so big that you were overwhelmed. Crew was very friendly and helpful. This was our favorite cruise so far!
We love all of the entertainment options. The Freedom of the Seas Orchestra was outstanding. The guitarist and singer in the Pub was also remarkable. We had wonderful service and our cabin was larger than we expected.
The pizza on the Promenade was pretty good as we're some of the sandwiches from the coffee shop. The food in the Windjammer was nearly as good as what was in the dining room and if you prefer to dress more casually then that is the place to be....not as stuffy. There was always a good selection.
Pizza was free at the Pizza place on the promenade. The drinks aren't free, but if you have one of the drink packages it pays off. Tips are included in the purchase of the package. They had a cupcake shop and I bought one of the cupcakes for a little over 2 dollars. It was delicious!
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