Disappointed Travelers

Enchantment of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 44

Overall rating:

3.8 out of 5
Verified Review
Enchantment of the Seas

5 Night Western Caribbean (Galveston Roundtrip)

Sail date: February 26, 2020

Ship: Enchantment of the Seas

Cabin type: Oceanview

Cabin number: 2642

Traveled as: Couple

Reviewed: 4 years ago

Review summary

This was my first cruise onboard this particular ship. The ship itself is outdated and in need of updating. The restaurant choices are limited to a main dining and one late night option. The room service is available but at a cost of $7.95 per order with automatic 18% gratuity in addition to that. The activities available on this ship are also limited. The ship is one of the older style class of ships with explains the limited options. I however would like to point out that the staff from the restaurant to the buffet and late night dining were all very friendly and helpful. The cruise director and housekeeping staff also were cordial. We however were not able to make one of or destinations due to the location didn't have the ship on the schedule. We instead had to spend a day and half in cozumel our only stop on this 2 stop cruise. All of the water excursions we're also canceled at cozumel due to heavy winds. So no snorkeling or water sports were available on the entire cruise quite disappointing to say the least. I may try RC again in the future but it will be only on one of there newer bigger ships. I would not recommend this ship if your young or an active older adult due to the formation reasons.

Embarkation

5 out of 5
No delays

Ship experiences

Food and Dining

4 out of 5
Food service was good

Room Service

1 out of 5

Over crowded

Solarium with Solarium Bar

2 out of 5

Adult on but whirlpools over run and pool is small

Onboard Activities

5 out of 5
Not much to do

Casino Royale

2 out of 5

Need to have a much better ventilation system to much cigarette smoke

Swimming Pools

5 out of 5

Over crowded

Entertainment

2 out of 5
Shows were well prepared

Library

2 out of 5

No existant

Service and Staff

4 out of 5
Staff members were friendly and helpful

Ship Quality

4 out of 5
Ship is an older model needs updating badly

Cabin / Stateroom

3 out of 5
Quite compact compared to other ocean view rooms on competitor

Ship tip

Outdated ship not much to do.

Ports of call

Galveston, Texas

5 out of 5
No excursions just indoors parking and shuttle ride to the terminal

Costa Maya (Mahahual), Mexico Did not visit port

Port was canceled due to the port schedule another ship in our spot and there for unable to dock in

Cozumel, Mexico

3 out of 5
All of the water related excursions were canceled due to red flag warnings.

Disembarkation

5 out of 5
Easy departure no delays
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