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Enchantment of the Seas

5 1
3.8
4 star4 star4 star4 star empty star

Price: $     Size: L     Refurbished: 2 yrs ago    

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5 star5 star5 star5 star5 star

great

franklinm5 reviewed 2 hours ago

What people said about this ship:

"We did not go back to the dining room after that, as we did not want to be `` locked '' into a..." in 136 reviews.

"Second... I chose this cruise to go to the private island of Coco Cay." in 39 reviews.

"ship was clean, cruise director was the best( I 've sailed 14 times), affable crew,..." in 46 reviews.



1219 reviews from our community


Cabin Type



Traveled As:
Couple

Room Type:
Oceanview

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

good experience

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 14, 2014

It was a good experience overall, definitely enjoyed the destination. The rooms were clean and room attendants displayed excellent customer service as well as our personal dinner server, Lady :). There were some opportunities with food options and food/drinks availability. We are on vacation, there should at least be a food/beverage place open 24 hours. Some of the staff were not so friendly as well...mostly the breakfast buffet crew. The waiters were fine; however, a couple seemed to have atttitudes.

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Traveled As:
Couple

Room Type:
Balcony

Experience:
1 cruise (first)

5 out of 5
5 star
5 star
5 star
5 star
5 star

great

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 14, 2014

The cruise was great Christmas present for my wife .Its was her frist cruise,the staff was really knowable about the ship and tours ,they were friendly and helpful.The food was great,so was the shows on broad.I would recommend this cruise to everyone.

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kc521981
Purser

Traveled As:
Large Group

Room Type:
Oceanview

Experience:
2-3 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Not a way to start someones vacation

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 12, 2014

No one wants to start a vacation by being greeted by grouchy line attendants and check-in clerks.

This was our first experience with Royal Caribbean. We cruised with Carnival the last two times and had a much better experience (vacation) They seem to have friendlier people working for their cruise line.

We plan on using Carnival for our next cruise!

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nmr51345
Purser

Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

So Disappointed

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 08, 2014

I am a Gold member of the Crown and Anchor Society and with this cruise I met Platinum status.........(over 30 nights cruising) and this will be my last cruise on a Royal Caribbean cruise.  Since 1978 I have been on cruises 18 times and enjoyed all of them.  This was an exception to the rule......

First, the smoking in the Casino was unacceptable.  People were coming into that are just to smoke, not to gamble.......I had to leave so many times as the smoke was overwhelming.

Second...I chose this cruise to go to the private island of Coco Cay.  This destination was cancelled and nothing else was added to make this vacation wonderful.

Third...The lines.........I cannot remember ever standing in line on a cruiseline before.  I stood in  line to get into my 5:45 dining experience..  I stood in line to get breakfast in the dining room.......I stood in line to get food in the Windjammer........these lines were not short.......I stood in line to get into breakfast for 20 minutes........to me, this was unacceptable.

Fourth.........the food........I am appalled at the quality of the food on this cruise.  I felt like I was eating in an institutional cafeteria.  Baked potato and I was only offered sour cream........where was the butter, chives, bacon bits?  Oh and if you wanted a higher quality of food, you paid extra.........What was with that?  My prime rib was less than satisfactory and the steak was a joke.  The portions were extremely small.  One afternoon at the Windjammer, all that was offered for meat was the discusting hamburgers, meatballs and sweet and sour meatballs.....

Fifth....One night we were in the mood for a sweet around 10:30.........we walked the ship and found the Cafe.  The only food offered (besides room service) after 9 in the evening...........there was about 40 people in line for pizza (one coming out at a time) and the sandwiches were pre-wrapped.......we decided to go back to our room and have some candy we brought onboard.

Sixth....Our room was lovely but the first night, no towel animal and every night.......no mint on our pillow...........really, this was anything but a luxury vacation.

Seventh.........staff.........the wait staff was lovely, but I feel there was a lack of staff to accommodate the amount of people on the boat.  On our last morning, I was not offered a roll, or sweet with my meal and I am still waiting for my glass of tomato juice.

Eight.....When I opened the menu and saw that I could get Lobster but it would cost me an additional $29.95........I thought........are they going the way of the airlines?  Charge me up front, but treat your passengers like you want them to return.  We were 8 at our table and all of us found ourselves complaining about the food and service.  

I am not a negative person.....during the past year I have taken 2 cruises on Carnival.  I had always heard that Carnival was an inferior cruise line and I encouraged my friends to join me on a Royal Caribbean to see how the other half lives........I am so embarrassed as this was not a good experience for any of us.  We are getting ready  to book a 7 day and no way will we consider a Royal Caribbean. This may have been an older ship but I expected Royal treatment.

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Traveled As:
Couple

Room Type:
Oceanview

Experience:
4-6 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Great time.

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 08, 2014

Great cruise!  We celebrated our 27th wedding anniversary on the ship.  We'll do it again next year.   My Fair Lady dining room had excellent food and service.   The Windjammer buffet dining was also nice, people just ate and ate - great variety and lots of food.  The entertainment was also great - I especially enjoyed The Nexus Band!  Enchantment of the Seas in a wonderful ship!

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jlrclock
Third Mate

Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Four night cruise on Enchantment of the Sea frin Canaveral

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 08, 2014

Cruise was excellent, room with balcony was roomy and very comfortable.

My wife was not particularly happy with the quality of the food served in the dining room for dinner meal although we really did enjoy or breakfasts in the dining room.  The dining room wait staff was excellent.

Our cabin person did an excellent job and made us feel very comfortable.

The organization for getting off the ship with our own luggage was very well done, better than most other cruises we have been on.

 

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grvswndy
Purser

Traveled As:
Family w/young children

Room Type:
Inside

Experience:
2-3 cruises

3 out of 5
3 star
3 star
3 star
empty star
empty star

Fun Times

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 08, 2014

We had a great family vacation.  A few problems we ran into was, we couldn't get off at Coco Key because the water was so rough, and before even leaving for the cruise I found a cheaper price and Royal Caribbean wouldn't do anything to make it right with me. The windjammer was a good place to eat.  My kids loved ordering room service, and the staff was great.

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Traveled As:
Couple

Room Type:
Inside

Experience:
2-3 cruises

4 out of 5
4 star
4 star
4 star
4 star
empty star

Good food, good company, good entertainment and great service equals an excellent cruise experience

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 08, 2014

We had a very relaxing four day cruise to Nassau and the Bahamas aboard Royal Caribbean's Enchantment of the Seas. The only disappointment occurred because of the rough seas making it unsafe for the tenders to ferry us to Cococay. We have cruised with RC on two prior occasions and appreciate the atttention and care they have given to a broad range of cruising areas including: the food, the  entertainment, and the boarding and unboarding process. I particularly enjoy the exercise area availability, the quieter places where reading/snoozing/lounging/people watching & conversing occurs, and the dining (all aspects-food preparation, variety, convenience, service.....all top-notch). A highlight on all of our RC cruises has been the positivity and helpfulness of the Royal Caribbean staff. 

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Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
7+ cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Just OK

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 08, 2014

I have cruised frequently and this experience was not what I expected.  The weather prevented debarkation at the private island.  This could not be avoided but it was explained that at this time of the year, it is a common occurrence for weather to prevent the tender boats from being able to take passengers to the island.  Why schedule that on the itinerary then?  It would make more sense to schedule a stop in another port where the boat can be docked during the winter months.  This situation reduced 50% of our experiences off of the ship. Also, the beds were very uncomfortable and although the wine list was extensive, only a few of the wines listed were actually available and most of those were mediocre at best.  The wait staff was excellent, however, and the food was good.Sad

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nldnicki
Purser

Traveled As:
Singles/Friends

Room Type:
Oceanview

Experience:
4-6 cruises

2 out of 5
2 star
2 star
empty star
empty star
empty star

Not Happy

small verified icon Verified Review | Ship: Enchantment of the Seas | Sail Date: Dec 05, 2014

If this were my first cruise experience, it would be my last. Port Canaveral is too far from airport. Set up transfer. It may be the cheapest route. Dinner on the last night shut down too early on Enchantment, and Breakfast shut down by 8 am on last day , and was only offered in dining room. Other mishaps made it a bad experience but the cruise didn't make up for it. The drinks were strong, good thing, but the taste of other beverages like tea and lemonade had no taste. Not a lot of food variety in Windjammer Cafe either. Only saw my room Steward at beginning and end. Not helpful.

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1 - 10 of 1219 reviews

More about Enchantment of the Seas


Cabins

Enchantment of the Seas has 1142 cabins and 19 categories. Explore each cabin type and read cabin reviews from the community.

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Deck Plans

Explore the 11 decks including cabins and venues for each deck.

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Dining

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Entertainment

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Popular tips for Enchantment of the Seas.


ransrider
Second Mate

Did not spend much time in the Solarium as I did on the Explorer. The hot tubs seemed to need service. The water temperature was not as warm as I like for a hot tub and had trouble getting the jets to turn on. Did enjoy the hot tub one evening in the main pool area around the big screen TV.

TyBets
Purser

Beautiful dining room and very easy to navigate throughout the ship. We loved the interactive screens that helped us find everything around the ship and kept you informed of the events throughout the day.

pyt75
Purser

The space near the spa was always relaxing and quiet which we enjoyed.

Roll Calls


Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail Date: Jan 19, 2015

Ship Name: Enchantment of the Seas


5 Ship Mate app members

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Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail Date: Dec 29, 2014

Ship Name: Enchantment of the Seas


5 Ship Mate app members

View Roll Call

Enchantment of the Seas

4 Night Bahamas (Port Canaveral Roundtrip)

Sail Date: Apr 20, 2015

Ship Name: Enchantment of the Seas


5 Ship Mate app members

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