Enchantment of the Seas

3.7 out of 5
Price: $ $ $ $     Size: L     Refurbished: 4 yrs ago    
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About Enchantment of the Seas

Enchantment of the Seas is a large ship, carrying 2446 passengers and 873 crew, and sails from Miami, Florida.

Learn more about Enchantment of the Seas

Recent Review

Enchantment of the seas

The cruise was an amazing time. the staff was friendly and very helpful. They were Shays... Read more
Read 2291 Enchantment of the Seas reviews


Contributor Level: Purser
5 out of 5

Enchantment of the seas

Verified Review
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Sail Date: / Traveled As: Singles/Friends

The cruise was an amazing time. the staff was friendly and very helpful. They were Shays eking to answer ask your questions.   Love the food was amazing. It was never ending.  the windjammer buffet was outstanding. The variety of food was tasty.   there was so much to do on this cruise. There was a party going on at all times. everyone is available to help and guide you. the drinks were delicious and strong. 😍

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Contributor Level: Purser
1 out of 5

Didn't compensate for Cococay missed stop

Verified Review
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Sail Date: / Traveled As: Singles/Friends

Me and my buddies booked this cruise because we wanted to experience the Bahamas and mainly the private Cococay Island.

 

We had visited Key West prior roughly 6 months ago so we didn't care too much for that stop.  

 

There were some adverse weather concerns around the Cococay Island so the captain decided it would be safe to miss it, which is understandable. The part that really frustrated me and my friends was that we ended up spending the ENTIRE day on the cruise because of it! We had flown out all the way from California so that we could visit this Island mainly, as it was our most interested spot, only to visit the Bahamas and key west (Key West almost doesn't count as its part of the US)

 

We spoke with a family that was at the Bahamas and they were riding with CARNIVAL. They said they had the same problem because of the weather, but their captain was nice and smart enough to allow them to stay an extra day at the Bahamas because they couldn't make it to Cococay Island. This is what we expected from our captain but it didn't happen.

 

Look, things happen, and I understand that we cannot control the intensity of the weather, but the least Royal Caribbean could have offered us was a partial refund for the missed stop that we were PAYING for, or at least credit for another cruise to ensure we were satisfied with their cruise line, but they didn't. The lady over the phone said the most they're offering at the moment was "Their apologies".

 

Next time we go on a cruise, which will be soon, we are going to be looking into Carnival, because it seems Royal Caribbean doesn't care for the satisfaction of their customers. We were really expecting a partial refund at the least. We got ripped off! It isn't too late to offer us a refund as a company's gesture way of saying sorry, pls come back to ride with us.

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Contributor Level: Purser
2 out of 5

Disappointment

Verified Review
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Sail Date: / Traveled As: Family (older children)

We didn't went to Nassau due to weather conditions, which was really disappointing for us since we've travelled a long way. Also on deck, the activities weren't as expected. For the costs, the total charges differ from the quotation, which we found out afterwards. And now we are also discovering unknown additional costs from the Royal Caribbean.com,  and Enchantment Seas. This results in a customers satisfaction of 0.

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Contributor Level: Purser
5 out of 5

Enchantment

Verified Review
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Sail Date: / Traveled As: Couple

The staff was very friendly and the dinner was excellent. The buffet food could've been a little better. The dinner staff was also excellent. We enjoyed the entertainment on the cruise as well. Overall we had a great time. 

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Contributor Level: Purser
3 out of 5

OVerall a good experience

Verified Review
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Sail Date: / Traveled As: Couple

Enjoyed the trip although the Nassau trip was cancelled due to the weather. The staff is friendly and helpful. Food is great. It's a relaxing experience. However, don't keep your expectations too high!

 

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Was this review helpful? 5
Contributor Level: Purser
4 out of 5

Great experience, but a rather tired ship.

Verified Review
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Sail Date: / Traveled As: Couple

Our crew was great, and the experience was top notch. But the ship itself was very tired. This was our first cruise with Royal, and we were looking for a major upgrade from our previous experience with Carnival.

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Was this review helpful? 5
Contributor Level: Purser
5 out of 5

Amazing

Verified Review
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Sail Date: / Traveled As: Family (older children)

from the moment we set foot on the ship we felt a warm welcome.  The servers in My Fair Lady on table 41 and the bartenders at the Pool Bar were our favorites! Could not be any more satisfied!

Love

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Contributor Level: Purser
5 out of 5

Christmas Family Cruise

Verified Review
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Sail Date: / Traveled As: Family (older children)

My favorite was being to relax on the beaches and pool deck after all the Christmas hipe.

I would definitely recommend this cruise to others and already did.

One thing I would improve are the nightly shows, needs more pizazz!!

 

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Was this review helpful? 5
Contributor Level: Purser
4 out of 5

Enchantment of the Seas 12/26/16 4 nights

Verified Review
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Sail Date: / Traveled As: Family (older children)

Had a good time. Chose the cruise for the ports visited combined with pricing, and everyone was happy.  Wish there were more hot tubs on deck 9 outside by the main pool. They were always full, no matter what time we checked. 

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Was this review helpful? 5
Contributor Level: Purser
4 out of 5

Vacation with Family

Verified Review
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Sail Date: / Traveled As: Large Group

Our stateroom was on the 8th floor of the ship and had 6 beds(4 bunk beds and 1 bed for 2). I enjoyed sitting on the window ledge and watching the sunrise and the docking at each port.

The food was excellent. I  would have liked it better if there was more selections during the off hours 5-6.30 pm when the two main areas for food was closed and the cafe had limited selections.Most people were back on the ship and wanted food and had to wait.Make sure you eat on the beach barbecue at coco bay as when you come back from your excursions the food areas are closed!

Don't sign up for the snorkeling unless you are a good swimmer as the waves are large and you cannot keep your balance. The stingray expedition was beautiful and peaceful.

The ship was clean but you take your chances with the public rest rooms.

We enjoyed sitting together as a family for dinner and had lot of fun.

Since we did not take the Wifi packet, none of our phones worked which did not go well with the teenage and younger group but it forced them to hang out with each other.

My daughter did not like that the teenage hang out area did not have a staff member there as the equipment was not available and since there was no WiFi she could not use the TV there and there was no one to ask.

Overall we enjoyed the cruise and found the staff helpful.

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Was this review helpful? 6

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Explore Cabins

Enchantment of the Seas has 1142 cabins and 66 cabin categories. See what each category
has to offer and read cabin reviews from the community.

Avg. Size: 159 sq. ft.
Avg. Cost: $107 per night

Avg. Size: 181 sq. ft.
Avg. Cost: $129 per night

Avg. Size: 191 sq. ft.
Avg. Cost: $205 per night

Avg. Size: 538 sq. ft.
Avg. Cost: $264 per night

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caitlinwood1
Contributor Level: Purser

The Solarium is the place to be! Not even sure I want to share this tip! There are no children allowed, which made it a wonderful place to relax by the indoor pool and spas while the weather outside was awful! In the Windjammer, FIND YOUR TABLE FIRST! It gets crowded, get your table before food!

gt0523a
Contributor Level: Purser

CoCo Cay: If you want to relax, rent a cabana-ette. Good for 2 people, comes with 2 beach loungers, 2 floating beach mats, 2 bottles of Evian & fruit. There is a bar. You have to take a ride to it, so it's like a private beach. There is decent snorkeling in the waters (saw a lot of fish).

Vee
Contributor Level: Third Mate

I would recommend if you enjoy a quiet breakfast and to beat the rush go early 7 am sit in the pool area it's so nice and quiet you get an amzing view of the ocean it's wow...

Cruises:
3 Night Bahamas (Miami Roundtrip)
4 Night Bahamas (Miami Roundtrip)

$

Price

L

Size

Jul 1997

Built

4 yrs ago

Refurbished

2446

Total Passengers

2.80

Crew to Passenger Ratio

11

Number of Decks

1142

Total Cabins

66

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