T guess that entire area is considered the Bahamas but think it should be name CocoCay Island Cruise. That was where we spent the most time. Nassau and Key West were short on time considering the time we spent on CocoCay. If in to water play, then CocoCay was great. If not, it wasn't worth getting off the ship. We stayed a couple of hours, just to say we were there, and then back on the ship. Found it difficult to do any type of excursion at the ports and then have time to explore around. Was a learning experience though.
Although the staff was more than accommodating and the dancing and musical show were of Broadway caliber we were disappointed in the cruise in general. The ports of call were mediocre at best and the alcohol on the ship was so expensive that we would never recommend this cruise line to anyone--a basic mixed drink was $15 including the added in gratuity and tax. Drink specials close to $13.00. Of course one could by the drink package of $59 or $69 a day, -- Drinking 6 drinks or more a day is not what I call a healthy practice even on vacation. Main areas of ship are beautiful but cabin areas could use updating. I have been on several cruise lines and I will certainly pick in different cruise line in the future.
We are Loyal Royal customer. And have been on Enchantment many times and always enjoy.
The issue we had was being canceled on the Empress. We were very disappointed with The way Royal handled the cancellation of our original cruise. When your vacation has been changed a ship board credit of &100 does not make up for the hassle of making all the hotel, flight and excursion changes. Nor the disappointment.
Cabin - we booked a Royal Family Suite. It was huge and comfortable, but there is a strong, sour odor in both of the bathrooms. And the main bathroom flooded on the third night.
Food - Chop Grille is not worth the money. $35 per person already and you still have to pay extra for the lobster etc. And the woman at the front desk made us waited outside for 15 minutes even though we already made a reservation.
Entertainment - satisfying. They do not have a huge dance crew though, the perforfance is really good.
Service - the stateroom attendant service exceeded our expectation. He reacted very fast and was very friendly, folded animals with bathroom towels. I gave him extra tips. The waiter in the main dining room also did a good job.
Shore Excursions - They do not provide bags for the towels and everything like Celebrity so prepare yourself with one.
Overall it is a average rating for the Enchantment of the Seas.
I would recommend Royal Caribbean, however I felt that the beds were not comfortable, where the two beds are put together forms a hump that makes it uncomfortable to sleep close to your partner.
The bar areas take way too long to be waited on, the bar staff are working as hard as they can however the process for them is impossible to complete in a speedy manner. The beer and mixed & frozen drinks should be separated, either at each bar or a bar of their own. The bartenders have to walk back and forth and back and forth then to the cash register to to print ticket and back again to get it signed then back again to put in drawer. There just has to be a better way. Also the fact that you cant get more than one beer at a time gets frustrating.
It was a nice cruise but did not get much of a chance to relax and the one port we really wanted, Key West, we were late getting into due to a storm but then they did not extend out time there. I know we could have made it up by increasing speed back to Miami.
Great short vacation! Food was fantastic and our steward, Adrianna was out of this world. I was disappointed when my pub crawl on Key West was canceled, but I found a hop on/hop off trolley tour that took me all over the island and I had a wonderful time.
The atmosphere of the Enchantment of the Seas is very chill and relaxed. My husband and I had a wonderful time. We can't wait to take our children. The food and the service in the main dining area was amazing. Elvis is now my FUN GO TO Guy. He was a big ball of fun.
The Solarium is the place to be! Not even sure I want to share this tip! There are no children allowed, which made it a wonderful place to relax by the indoor pool and spas while the weather outside was awful! In the Windjammer, FIND YOUR TABLE FIRST! It gets crowded, get your table before food!
CoCo Cay: If you want to relax, rent a cabana-ette. Good for 2 people, comes with 2 beach loungers, 2 floating beach mats, 2 bottles of Evian & fruit. There is a bar. You have to take a ride to it, so it's like a private beach. There is decent snorkeling in the waters (saw a lot of fish).
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