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Guest Services and Shore Excursion Desk on Enchantment of the Seas

4.3
(14 Reviews)
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The place to go for general ship information, to report lost or damaged goods, and to exchange money or traveler's checks. Shore excursions can also be booked at the Shore Excursion Desk.

14 Guest Services and Shore Excursion Desk Reviews

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3.0

by Ecrivan

It was hard to hear guest services with all of the activity from the Centrum on one side and Bolero's on the other. Also, they should've been able to rectify my onboard credit issue easily, but I was there for over an hour and it's still not fixed days after the cruise.

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Was this review helpful? 3
5.0

by MinsotaMikki

We had a little hiccup at the beginning and when we went to guest service they went above n beyond to help us out very impressive

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5.0

by kathleenalexand

The staff was great, very professional. and understanding.

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Was this review helpful? 4
1.0

by 300Value

Long lines if people with problems. Expect to waste your time with a smile and get nothing resolved.

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3 Comments
5.0

by rumelaguirre

Helpful and very informative.

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Was this review helpful? 1
1 - 10 of 14 Reviews

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