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I understand that the ship line is coming back from Covid and it is a process. Overall it was a good cruise. It was different due to less ship activities and the cabin cleaning. Carnival has changed procedures on a few things and it may affect loyalty. One thing different is they no longer welcome those VIPF gold members (can speak for the other VIPF levels) with a bottle of water in the cabin, the gold pin and the certificate for free drink on last night. No one informed us of this so after two days I went to guest services. I found out that you have to go to the bar and order water and they will give you your bottle at no cost. You have to go to the Pixel Studio to get your gold pin. When I went up there the worker handed me a photo album. Told him I just wanted my pin. He said they are out and this is what I get. I have collected pins from every cruise and was disappointed I didn't get one for this. How can Carnival who knew who the VIPF members were not have enough pins. I still don't know if I got a free drink on last night. This showed me that Carnival doesn't value the loyal customers. Also, the other issue is Carnival didn't Carnival has given those of us who own 100+ shares of stock and onboard credit. I submitted the paperwork and was approved. The credit didn't show up on my account and when I asked guest services the reply is Carnival is no longer doing this. Hmmm....was approved for it and they didn't honor this and never informed us. I am disappointed in the lack of loyalty to repeat loyal customers. They must learn that loyalty is a two way street and if you don't show loyalty you won't receive it back.

The Cruise Director was hands down the best. His tribute to Veterans was fabulous. The wasnt a dry eye in the place. He made us all feel proud and honored. A memory I will never forget.

Overall is was a good experience. The dining fiasco definitely kept this from being a great trip. The ship was fine, service slow but most of the staff were helpful and friendly. Our room was fine. This was my 8th cruise and the islands were visited were okay but wouldn't go back again. I prefer the western Caribbean but this is my preference not a dig at Carnival. Carnival Horizon was okay but not my favorite ship.

Everything from boarding the ship to disembarking was smooth. The shows were professional and were of Vegas Quality. The Cruise Director, Karl with a K, was lively and fun. The waiters and stewards were friendly and professional. This was the first cruise I have been on where I truly thought the maître d would have deserved a tip. He made announcements everynight and was very personable. The last night he sang to us. Very impressive! The assistant maitre d was patient beyond words. One of our party was very demanding and needed special attention and she handled it more professional than I could have imagined. The ports we tendered at went smooth and quick. I cannot think of a single complaint.

This was quite a stepdown from Carnival which was a surprise to me. I was expecting it would be better. Losing Israel to safety was disappointing but understandable but the replacement ports were just 2 more Greek islands so it was more of Greek Island cruise. They could have replaced with a more interesting ports. Four Greek islands was kind of same, same. The process of refunding us for the cancelled excursions was ridiculous. Having to stand in line to get cash instead of crediting back to our credit cards was hard on passengers and then to get off the ship with the amount of cash refunded to me could be dangerous. The one time I saw the cruise director he was outgoing and did a good job. Information was disseminated as it should. Frankly, this was my first cruise on Norwegian and was ready to move on from Carnival but after this experience I will go back to Carnival where the food, entertainment, activities were much better. I still had fun but was disappointed overall.

This was the last cruise before the ship went into dry dock.  Everything was wonderful.  The food was good, service was great, and this was probably my smoothest disembarkment ever; however, getting on the ship was the worst.  They had checkin set up outside.  We stood in long lines for a LONG time and it exhausted my group of four.  By the time we got in were sweaty and a couple of us with health problems such as bad hip, etc. were hurting.  Once you get past, it was wonderful.  In my opinion, the difference between an okay cruise and an outstanding cruise is the cruise director.  Our cruise director, Kevin, was one of the best.  He was personable and interacted with all the cruisers.  He was a big plus.  The ship's Captain was visible at the beginning of the cruise and interacted with us.  Everyone was wonderful...the ports were wonderful...it was a good cruise.  Wish there had been a bit more activity during the day but it wasn't bad.

This was my least favorite cruise. The cruise director wasn't very visible or interacting with everyone. We had late disembarking in Cozumel and back at Galveston without an explanation. We had hardly any announcements regarding anything. The one thing we had is a few new cruisers who weren't totally aware of ship time and shore time and without reminders and had they not been with us more seasoned cruisers would have possibly had some issues. The lack of activities during at sea days were a negative along with some planned later in the evening such as Love and Marriage game being played at 10:15 p.m. at night on a port day made me think this wasn't a very well planned cruise ship.