A Huge Disappointment!!

Zaandam Cruise Review to Alaska - Inside Passage

Brett1

Contributor Level: Deck Hand

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

2 out of 5

Sail date: August 01, 2010

Ship: Zaandam

Cabin type: Suite

Traveled as: Family (older children)

Reviewed: 14 years ago

Review summary

Apathetic staff, constant marketing over PA system, ice cream at every meal...cheap food, service, demeanor. The average passenger was 80 plus. Nothing against the aged, but we were always inline behind wheelchairs and walkers. Not for anyone under 70... find anothercruise line. Not the refined atmosphere we envisioned.

Ship experiences

Food and Dining

1 out of 5

Very little variety.

Entertainment

1 out of 5

Lawrence Welk style entertainment. For those too young to know who he is, it's entertainment fro the over 80 crowd!

Service and Staff

1 out of 5

They were over-worked and uncaring. One of the staff told me they worked for 11 months straight with no days off and as many as 13-14 hours per day.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: Nice rooms with excellent storage

Cons: Geriatric cruise - not for younger passengers, apathetic service

A Huge Disappointment!!

Overall rating:

Review summary

Ship experiences

Recommends Zaandam? No.

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