Wind Surf Cruise Review to Europe - Western Mediterranean

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
24

3 out of 5

Disappointing 2nd Wind Surf Cruise

Sail Date: August 05, 2007

Reviewed: 6 years ago

Traveled As: Family (older children)

Room Type: Oceanview

This was our second cruise in the Mediterranean on the Wind Surf and unfortunately we were disappointed. While the boat and accommodations are generally excellent, our 2 cabins were located so that the noise level from the engines was often distracting and there was something knocking outside of our cabin windows periodically that could not be fixed - I would definitely recommend against cabins anywhere close to where we were located (141 and 143). Also, the food was only good on this cruise, with repetitive items and menus, while the last time it was very good to outstanding with great variety. While the service of the vast majority of the crew is outstanding, the activities/excursion crew were clear exceptions to these high standards. If you had not booked one of the Windstar sponsored excursions, at one port they tried to relegate passengers to the back of the the line, resulting in a delay of an hour to be taken to shore by tender after the scheduled docking time. In Palma de Mallorca, the shuttle dropped passengers off literally in the middle of nowhere - an hour walk to the nearest sight (our last Windstar cruise also docked in Palma, but provided shuttle bus service within five minutes of the old city). The drop off point in Palma was so far out that it wasn't even on the city maps that had been provided on board. We asked to be contacted by the cruise line but have yet to hear from them.

Pros: Service

Cons: Food quality had declined dramatically, accommodations for shore excursions were VERY poorly handled.

Recommends Wind Surf? Yes!

Mahon (Mao), Menorca, Balearic Islands
A little disappointing, but OK.
Palma De Mallorca, Balearic Islands
Palma is outstanding and we were looking forward to returning, but the way the crew handled passengers who had not booked a Windstar sponsored shore excursion at this port was completely unacceptable.
Mahon (Mao), Menorca, Balearic Islands
A little disappointing, but OK.
Tarragona, Spain
Capri (Isola Di Capri), Italy
Palma De Mallorca, Balearic Islands
Palma is outstanding and we were looking forward to returning, but the way the crew handled passengers who had not booked a Windstar sponsored shore excursion at this port was completely unacceptable.
Amalfi, Italy
Sorrento, Italy
Tarragona, Spain
Amalfi, Italy
Sorrento, Italy
Capri (Isola Di Capri), Italy


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