A nightmare at sea

Westerdam Cruise Review to Caribbean - Eastern


Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

1.0 out of 5
Sail Date: December 01, 2014
Ship: Westerdam
Cabin Type: Balcony
Traveled As: Family (older children)
Reviewed: 2 years ago
In a word\,\,\,\,Boring...

1) The lack of entertainment at night was astonishing

2) The tender process at Grand Caymen was astonishing horrible. We waited for 2.5 hours to get off the ship.

3) The dinner service was so bad our first night there\, we eat every dinner after that in the Pinncacle Grill. I spent over $1\,000 on wine and dinners.

4) Why BB King Blues? That was horrible.

5) Every sai away event was stupid. No party at all.

Food and Dining

1 out of 5
Ate there once and service and food was so bad\, we never went back.

Entertainment

1 out of 5
There was very very little entertainment on that ship.

Service and Staff

1 out of 5
Clair - The Bingo lady was rude and mean to everyone. She openly complained about someone taking her vacation time away. Such personal matters should not be discussed.

The bartenders made it almost impossible to use our \"drink\"card.

Positive
The German F&B manager (i think) is an amazing person. We loved him.
The cruise director was great and did the best he could.

The photgoraphy team is amazing.

Ship Quality

3 out of 5
Great job working with an older ship.

Pros: Pinnacle Grill

Cons: Everything but pinnacle grill

Recommends Westerdam? No.

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