Westerdam Cruise Review to Europe - Western Mediterranean

Deck Hand

Experience
1 cruise (first)

Review
1

Helpful Votes
5

3 out of 5

Good cruise

Sail Date: November 01, 2006

Reviewed: 9 years ago

Traveled As: Family w/young children

Room Type: Inside

The ports of call and excursions were pretty good. We had one trip that didn't include what we paid for. My parents paid for the inital trip and when we tried to use our credit card for purchases it was denied. The office staff were rude through the entire situation that went on for days. The credit card company said it was the ship so make sure you call your credit card company before going to ensure no problems. The wait staff and room stewards were excellent.

Pros: The excursions and wait staff

Cons: The office staff

Recommends Westerdam? Yes!

Service and Staff
The wait staff and cabin stewards were willing to do whatever we needed. They were excellent. However, the tour people and office staff were much less friendly and helpful. Their hours were limited also to helping people.
Entertainment
The shows got better as the week went on. We loved the magician.
Ship Quality
It was very clean and accessible.
Food and Dining
The food was great and there was plenty of it.
Cabin / Stateroom
We were in an inside cabin and had more room than the balony that my parent's had.
Children's Programs
My daughter enjoyed the kids club. The hours conflicted with other activities which limited our time to use the program. She enjoyed other kid's clubs better, ie a resort.


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