Good cruise

Westerdam Cruise Review to Europe - Western Mediterranean


Contributor Level: Deck Hand
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 6

Overall Rating:

3.0 out of 5
Sail Date: November 01, 2006
Ship: Westerdam
Cabin Type: Inside
Traveled As: Family (young children)
Reviewed: 10 years ago
The ports of call and excursions were pretty good. We had one trip that didn't include what we paid for. My parents paid for the inital trip and when we tried to use our credit card for purchases it was denied. The office staff were rude through the entire situation that went on for days. The credit card company said it was the ship so make sure you call your credit card company before going to ensure no problems. The wait staff and room stewards were excellent.

Food and Dining

5 out of 5
The food was great and there was plenty of it.

Entertainment

3 out of 5
The shows got better as the week went on. We loved the magician.

Children's Programs

3 out of 5
My daughter enjoyed the kids club. The hours conflicted with other activities which limited our time to use the program. She enjoyed other kid's clubs better, ie a resort.

Service and Staff

3 out of 5
The wait staff and cabin stewards were willing to do whatever we needed. They were excellent. However, the tour people and office staff were much less friendly and helpful. Their hours were limited also to helping people.

Ship Quality

5 out of 5
It was very clean and accessible.

Cabin / Stateroom

5 out of 5
We were in an inside cabin and had more room than the balony that my parent's had.

Pros: The excursions and wait staff

Cons: The office staff

Recommends Westerdam? Yes!

Was this review helpful? 6

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