Just Okay for First Cruise

Vision of the Seas Cruise Review to Caribbean - Western

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 10

Overall rating:

3.9 out of 5
Verified Review
Vision of the Seas

4 Night Western Caribbean (Galveston Roundtrip)

Sail date: March 18, 2019

Ship: Vision of the Seas

Cabin type: Oceanview

Cabin number: 3000

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

We took a family cruise during Spring Break for my mom, myself and two daughters (16 and 21). I choose VOS because a well known travel site I use showed a travel deal for VOS. After some research, I booked it. We got to Galveston to explore the city before the cruise. The embarkation went pretty smoothly as we arrived a bit early. However, I noticed several people bringing packages of bottled water and canned sodas onboard. When I asked our check in agent about this since the rules states only 2 bottles of wine are allowed, she said yes we could bring what ever we wanted. So much for following their own rules. Day two was really rocky and many in my family experienced sea sickness due to traveling through a storm that night (we later found out) even despite the bands they wore; many others aboard experienced the same. Apparently this ship is smaller and more dated than some others they have. We had some fun but by day three it became a bit redundant with the same music, trivia games (where winners received RC plastic pens), drunken people stammering every where, and leaving trash for others to pick up behind them. The hot tubs stayed over capacity where guests overstayed a reasonable amount of time and left their drink glasses and other trash. The cruise was not very family or teen oriented; there was little for families with teens to do, young females walked around in scantily clad clothing being loud and using profanity (polite way to say it), the arcade needs a major upgrade and the bars over served guests. Food at the WindJammer was mediocre, the bread stayed hard and they cycled some of the same food out through the next day. Many things are geared for you to pay more combined with additional gratuities for your purchase. Guest services and Facets staff could use more training on customer relations. A lady in Guest Services at night was rude to a staff member right in front of me and the staff in Facets were rude because the agenda showed a champange farewell was to happen in their location. When we got there a bit early, they play the old 'let's play the blame' game because it seemed as if they did not get the memo that the event was to happen there. When I asked about it since I had no idea I was in the correct spot, the female staffer quickly denounced working for the ship and stated she worked for another company and was not in some meeting. What! I just asked if she knew if was held there so i can be sure if i was in the right location. All the while anothe male staffer was rude with his fellow co-worker, rudely stating he was too busy. In sum, I will not be returning to VOS.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5
Activities were great until they became redundant by day 2 1/2. There was not enough for older teens and families to enjoy together except sing a-longs, dancing and trivia games.

Children's Programs

1 out of 5
Not enough activities for older teens. No staff to engage them.

Service and Staff

5 out of 5
Staff was great but some were rude/curt to us and each other.

Ship Quality

5 out of 5
Ship was well maintained as staff constantly picked up and cleaned after everyone, but updated could be added. Airspace in the Centrum is wasted it could be utilized.

Cabin / Stateroom

5 out of 5
Cabin size is great. The bathroom shower floor is a bit slippery and needs a rubber mat for the rocky rimes.

Ship tip

Be prepared for a rocky ride if there's a storm, bring extra entertainment and money for gratuities because everything costs; even your purchases.

Ports of call

Galveston, Texas

4 out of 5
It is under construction.

Cozumel, Mexico

4 out of 5
It is a long walk to the shops so buy the ride from the tuk tuk; you pay in tips. Visited the Legacy of the Maya Ruins and Chocolate Tasting Tour which was excellent.

Disembarkation

4 out of 5
It was a bit confusing with how to line up and where the gangway was located

Traveler Photos

Crew singing
Was this review helpful? 10

1 Comment

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing