Disappointing food experiences overshadowed the good points

Item: Viking Star
Rating: 3.6
Author: GaipiedUSA

Viking Star Cruise Review to Transatlantic

GaipiedUSA

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 72

Overall rating:

3.6 out of 5

Verified Review

13 Night Atlantic Ocean Passage (Ft. Lauderdale To Barcelona)

Sail date: March 21, 2023

Ship: Viking Star

Cabin type: Suite

Cabin number: 4120

Traveled as: Couple

Reviewed: 1 year ago

Review summary

The Viking ship and room was great, but the food was a big disappointment. Also, the staff in the restaurants were poor compared to other luxury cruise lines we have traveled on.

Embarkation

4 out of 5

Getting on the ship early at 11 am was great and easy. But, we weren't also aware that our room would be ready at 11 am, so we wasted time onboard waiting for the room to be ready when it already was ready.

Ship experiences

Food and Dining

2 out of 5

We were very disappointed by the food and wine on the ship. The food in all the restaurants was always cold and very poor quality. The only good food on the ship was getting a burger and fries near the central pool.

Onboard Activities

4 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

The room stewards in our room were amazing. But, the waiters in the restaurants were poor and often confused by requests or they were not attentive during peak dining times.

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

We really enjoyed the large size of the cabin and the large deck off the back of the ship.

Ship tip

Best food is at the pool grill on the center of the ship.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Philipsburg, St. Maarten

4 out of 5

Funchal, Madeira

4 out of 5

Barcelona, Spain

4 out of 5

Disembarkation

3 out of 5

It was confusing trying to figure out when we could get off the ship if were didn't have a scheduled transfer. We were told different times and had to work with a concierge several times to make disembarkation plans.

5 Comments

Gwbigdog 1 year ago

Thanks for sharing

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ddme 1 year ago

Sorry that you found the food not good. The last 2 Viking Ocean cruises (not the Star) in 2022, we found the food very good. The service at all of our restaurants were excellent. Just surprised about the Star.

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AuntPinkie 1 year ago

Appreciate your details. Sorry the food and service in the dining room ruined your cruise.

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javawoody 1 year ago

Thanks for sharing

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cruising2004 1 year ago

Thank you for sharing your cruising experience. Sorry to hear about the food.

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