Not So Romantic Danube River Cruise

Viking Gullveig Cruise Review to River Cruises - Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 60

Overall rating:

3.2 out of 5
Verified Review
Viking Gullveig

7 Night Romantic Danube Eastbound (Nuremberg To Budapest)

Sail date: August 11, 2018

Ship: Viking Gullveig

Cabin type: Oceanview

Cabin number: 114

Traveled as: Couple

Reviewed: 6 years ago

Review summary

Very disappointing!!!! - While we know Viking can not control the water levels of the river, they could have notified us and offered to let us re-schedule at a later date. The river level has been a problem all summer. We spent a lot of money and only got one day on the river. Basically had a bus tour that was not enjoyable.

Embarkation

3 out of 5
We were not able to board our boat in Nuremburg but were bussed to Passau (not notified ahead of time)!

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5
Only had shuffle board and a putt putt green - did not have time to use them since we were on a bus all the time.

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Read the fine print - Better check to see if the river levels will allow you to actually travel on the river - they didnt tell us until we got there,

Disembarkation

3 out of 5

Traveler Photos

Not so Romantic View
Was this review helpful? 60

4 Comments

VikingCruises    6 years ago

Thanks for reaching out, DBL. We sincerely regret to hear that severely low water levels impacted your recent cruise. Because such conditions do not always follow seasonal patterns and can be difficult to predict, even a day can make a difference. With this in mind, we do our best to provide our guests with advance notice as soon as we are able. However, your disappointment in the necessitated itinerary change is understandable. Should you wish to discuss your experience in further detail, we invite you to email us at TellUs@vrc.com. Wishing you a lovely day, DBL, and we appreciate the opportunity to respond.

almtsbb    6 years ago

I have been looking at river cruises and all of them state that if the water level is too low you will be transported by bus.

IkeDeb    6 years ago

That's ashame

onlysail    6 years ago

Did you read the t&c before booking ? It probably covered what would happen in these circumstances

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