Viking Emerald Cruise Review to Other (Asia/Africa/Middle East)

Contributor Level: Purser

7+ cruises


Helpful Votes

5 out of 5

Great trip to China

Sail Date: July 11, 2012

Reviewed: 4 years ago

Traveled As: Family (older children)

Room Type: Balcony

The interior of the ship was very well kept and clean. The staff was amazing and very service orientated. All service personel worked very hard to learn your name and personally recognize anytime you crossed paths--from the dining staff to the bar staff. On board taylor was a plus. I had a custom made dress and oriental top made to my measurements. Beautiful.
Our local Chinese group organizer's \"American\" name was Jimmy. Jimmy made the trip---on top of all transfers and followed up on all of our needs.
Another note--there were NO luggage restrictions on the intra China flights. We were told by Vliking Cruise lines that there would be severe restrictions on luggage and we went out and spent several hundreds of dollars on new lightweight luggage. Viking had a status within the country and luggage was not ever an issue.

Pros: Onboard staff & Professional and precise luggage pick up and boarding pass process on all intra China flights. And our group's Local Chinese guide throughout the trip

Cons: musty smell in cabin & the incorrect luggage information given to us by the cruise lines

Recommends Viking Emerald? Yes!

Ship Quality
The ship was very easy to navigate and much more personal than huge cruise ships. The entire Viking Emerald's staff was extremely friendly and there to serve. Very personal service.
Food and Dining
food was good--not great. The service was excellent
Cabin / Stateroom
Nice size room and very clean. The room tended to smell a little musty. Another guest stated that they had a \"de-humidifier\". They should have had them in all of the rooms.
Service and Staff
Service prior to arriving on the ship at local restaurants---NOT friendly at all.
small ship--no extra entertainment---that was just fine without out.

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