Worst cruise ever.

Viking Embla Cruise Review to River Cruises - Europe

Cruises: 7+ cruises
Review: 1
Helpful Votes: 63

Overall rating:

2.8 out of 5
Verified Review
Viking Embla

10 Night Passage To Eastern Europe Westbound (Bucharest To Budapest)

Sail date: July 23, 2019

Ship: Viking Embla

Cabin type: Oceanview

Cabin number: 210

Traveled as: Couple

Reviewed: 5 years ago

Review summary

The ship wasn't in working condition but they allowed us to board. The air conditioning wasn't working properly. When we returned from the first day tour they told us several things which were not the whole truth. We then set out with faulty air conditioning and a ship unable to make speed. On the third day we reached the stop that was supposed to be the second day and were disembarked and put on busses. We had two long and uncomfortable days travel and since some people were sick the illnesses spread and we became sick. The ship never should have left the first port w/o being repaired and we should have been informed of exactly what was going on. Viking management leaves a lot to be desired imo. The crew did what they could under the circumstances.

Embarkation

3 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5
Too small-hard to turn around and nowhere to sit.

Ship tip

Don't

Ports of call

Bucharest, Romania

3 out of 5

Giurgiu (Bucharest), Romania

1 out of 5

Ruse (Russe, Rousse), Bulgaria

4 out of 5

Vidin, Bulgaria

3 out of 5

Belgrade, Serbia

4 out of 5

Vukovar (Osijek), Croatia

4 out of 5

Budapest, Hungary

4 out of 5

End Of Vacation

1 out of 5

Disembarkation

1 out of 5
Was this review helpful? 63

1 Comment

VikingCruises    5 years ago

We appreciate your review, totvogel323, and do regret to learn of the disappointment you’ve described. If you haven’t reached out already, we would be happy to connect you with a member of our Customer Relations Team via TellUs@vikingcruises.com to address your post-cruise feedback and better understand how we could have delivered the five-star voyage you had hoped for. Thank you for the opportunity to respond, and have a lovely day.