Viking Beyla Cruise Review to Europe

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Votes
3

2 out of 5

PAID FOR RIVER CRUISE, GOT A BUS TOUR

Sail Date: July 25, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Oceanview

Cabin: 230

WE WERE SO LOOKING FORWARD TO THIS VIKING BEYLA RIVER BOAT CRUISE AS WE HAD NEVER BEEN ON A RIVER BOAT CRUISE BEFORE.  WHAT A DISAPPOINTMENT.  THIS TRIP WAS DEFINITELY A BUS TOUR AS THE BOAT NEVER MOVED.  WE WERE TAKEN TO ALL OF THE TOWNS BY BUS AND QUITE OFTEN LONG TRIPS.  WE WERE TOLD THE LOW WATER CONDITION HAS BEEN GOING ON FOR SEVERAL WEEKS AND VIKING NEVER GAVE US THAT INFORMATION UNTIL 48 HOURS BEFORE OUR SCHEDULED FLIGHT. THEY SAID IT WAS POSSIBLE WE WOULD SAIL THE LAST FEW DAYS.  ON WEDNESDAY JULY 29TH WE WERE MOVED BY BUS TO THE VIKING ASTRILD WHICH WE DID NOT EXPECT.THIS MEANT PACKING & UNPACKING. THIS BOAT ALSO DID NOT MOVE.    OFFERING VOUCHERS OF $1000.00 FOR A FUTURE TRIP TO BE USED WITHIN A YEAR IS UNACCEPTABLE.  WE SHOULD GET A CASH REFUND  AS WE PAID FOR A RIVER CRUISE & GOT BUS TOURS.   AFTER THIS EXPERIENCE WE WILL NEVER RECOMMEND NOR TRAVEL WITH VIKING.

Food and Dining
Service and Staff
Entertainment
Onboard Activities
Destinations and Excursions
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
SMALL BUT VERY CLEAN & NICE

Tip

NEVER GO ON A CRUISE ON THE ELBE. TO SMALL OF A RIVER



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