PAID FOR RIVER CRUISE, GOT A BUS TOUR

Viking Beyla Cruise Review to Europe


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

2.0 out of 5
9 Night Elegant Elbe Westbound (Prague To Berlin)
Sail Date: July 25, 2015
Ship: Viking Beyla
Cabin Type: Oceanview
Cabin Number: 230
Traveled As: Couple
Reviewed: 2 years ago

WE WERE SO LOOKING FORWARD TO THIS VIKING BEYLA RIVER BOAT CRUISE AS WE HAD NEVER BEEN ON A RIVER BOAT CRUISE BEFORE.  WHAT A DISAPPOINTMENT.  THIS TRIP WAS DEFINITELY A BUS TOUR AS THE BOAT NEVER MOVED.  WE WERE TAKEN TO ALL OF THE TOWNS BY BUS AND QUITE OFTEN LONG TRIPS.  WE WERE TOLD THE LOW WATER CONDITION HAS BEEN GOING ON FOR SEVERAL WEEKS AND VIKING NEVER GAVE US THAT INFORMATION UNTIL 48 HOURS BEFORE OUR SCHEDULED FLIGHT. THEY SAID IT WAS POSSIBLE WE WOULD SAIL THE LAST FEW DAYS.  ON WEDNESDAY JULY 29TH WE WERE MOVED BY BUS TO THE VIKING ASTRILD WHICH WE DID NOT EXPECT.THIS MEANT PACKING & UNPACKING. THIS BOAT ALSO DID NOT MOVE.    OFFERING VOUCHERS OF $1000.00 FOR A FUTURE TRIP TO BE USED WITHIN A YEAR IS UNACCEPTABLE.  WE SHOULD GET A CASH REFUND  AS WE PAID FOR A RIVER CRUISE & GOT BUS TOURS.   AFTER THIS EXPERIENCE WE WILL NEVER RECOMMEND NOR TRAVEL WITH VIKING.

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
SMALL BUT VERY CLEAN & NICE

Ship Tip

NEVER GO ON A CRUISE ON THE ELBE. TO SMALL OF A RIVER

5 out of 5
5 out of 5
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5 out of 5
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