Viking Baldur Cruise Review to Europe - Western Europe

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

A wonderful cruise!

Sail Date: October 01, 2013

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Suite

Customer service. All the staff catered to our requests and needs. Having them all as Viking employees\, who obviously are well treated made a big difference. The ship was very clean. The ease with which you can go on and off the boat was very appealing and the included tours and our English speaking guides were amazing.

Pros: Small number of passengers and the staff was wonderful!

Cons: The inflexibility of the chef

Recommends Viking Baldur? Yes!

Ship Quality
New ship so it was very clean. The staff was always cleaning and many precautions were taken to prevent the spread of germs.
Food and Dining
The breakfasts and the pastries were wonderful. The dinners were a little hit and miss\, but overall good.
Cabin / Stateroom
We had a suite and were very pleased.
The big difference here is that all staff seemed happy and content. It was nice to see that they were rewarded with a few hours off every now and then. They worked as a team which is an indicator of good leadership. They were treated well\, so they treated us well. Excellent job!

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