Service was great

Veendam Cruise Review to Caribbean - Western

Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

4 out of 5
Verified Review
7 Night Western Caribbean (Tampa Roundtrip)
Sail Date: March 20, 2016
Ship: Veendam
Cabin Type: Oceanview
Cabin Number: 602
Traveled As: Large Group
Reviewed: 2 years ago

We had great service from our room attendants and our waiters in the dining room. I especially liked the Exploration Cafe for coffee as the coffee in the Lido was not that great. The dive burgers on deck 11 were absolutely delicious! And the Pinnacle dinner was so delicious --but  servings were too big and couldn't enjoy all of it. 

We had a water leakage problem that kept our carpet wet which we reported at the beginning. It was shampooed again but problem was not resolved. We reported the problem to Front Desk and they graciously gave us onboard credit which we really did not ask for. Much appreciated.

The cultural exchange program out of Guatemala was really good with trip to Livingston and a visit to a river home. We were sorry to miss students at the school since it was spring break  for them. I liked the opportunity to participate on the 5k walk--on deck for a cause. 





Food and Dining

5 out of 5


3 out of 5

Service and Staff

5 out of 5

Cabin / Stateroom

3 out of 5
Great in- cabin attendants

Ship Tip

Ask cabin attendants to leave ice in ice buckets each day. Our attendants asked if we wanted it but other people were not aware of this. Get good coffee at the explorations Cafe and enjoy a good burger at Dive -in on deck 11.

3 out of 5

Key West, Florida Did not visit port

Weren't able to dock here.
5 out of 5
Was this review helpful? 6

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