Exceptionally Fine & Caring Service on Ideal Small Luxury Ship

Tere Moana Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 5
Helpful Votes: 110

Overall rating:

5 out of 5
Tere Moana

14 Night Transatlantic (St Maarten To Portugal)

Sail date: April 04, 2015

Ship: Tere Moana

Cabin type: Balcony

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Let me start with what I think distinguishes the M/S Tere Moana of Paul Gauguin Cruises from other small, deluxe category cruise ships: An outstanding on board staff, professional and truly dedicated to guest satisfaction, who enjoy working together as a well coordinated team. This is reflected in an exceptionally fine passenger experience.

The food is outstanding, both in regard to the quality of the ingredients and preparation. The included alcoholic beverages are top shelf and the complimentary wine of high quality.

While I had a stateroom with a nice balcony, holding both a lounge chair and small table with 2 chairs for drinks or dining (there is a large and varied free room service menu) on deck 5, I have seen the other stateroom configurations on decks 3 & 4, all of which are of generous size (there are no inside staterooms). The bathrooms are fine & functional, with showers that have curved sliding doors, rather than the clingy shower curtains found on other ships, and the toiletries are L'Occitane.

The bed (king size or twin configurations) is extremely comfortable with bed linens of the highest quality.

The officers, including the Captain, enjoy mingling & sharing meals with the guests (on this voyage both the Captain & Staff Captain were from Sweden).

The shore excursion options were well planned.

to summarize, on the Tere Moana, Paul Gauguin cruises provides an outstanding cruise experience, which can be recommended with enthusiasm.

Ship experiences

Food and Dining

5 out of 5
Superb quality, variety and presentation, led my an outstanding Executive Chef (Paul).

Onboard Activities

5 out of 5
The most popular activities included cooking demonstrations by the Executive Chef (Paul) & cocktail making by the Head Bartender

Entertainment

3 out of 5
Entertainment included extremely talented staff shows (Chief Housekeeper Jay & Maitre D'Hotel Allan are superb singers), along with a talented pianist/singer (Alex) and a professional singer.

Service and Staff

5 out of 5
Best, nicest, most caring staff I've experienced on over 50 cruises, working seemlessly as a team.

Ship Quality

5 out of 5
Paul Gauguin Cruises has refurbished this ship to a very high standard.

Cabin / Stateroom

5 out of 5
Spacious with great storage & closet space, with curved sliding shower doors.

Ship tip

After a few days on board the Tere Moana you will feel like family, with all the staff members remembering your name as well as your preferences.

Ports of call

Funchal, Madeira

3 out of 5
Madeira is a scenic island with some great views. (If possible take High Tea at Reeds Hotel).

Lisbon, Portugal

5 out of 5
Fascinating city, nice people: reminds me of a combination of Barcelona & San Francisco
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