First Princess Cruise

Star Princess Cruise Review to Coastal - West Coast
Experience: 4-6 cruises
Review: 1
Helpful Votes: 29

Overall Rating:

3 out of 5
Verified Review
Star Princess

4 Night Pacific Coastal Getaway Northbound (Los Angeles To Vancouver)

Sail Date: April 07, 2017

Ship: Star Princess

Cabin Type: Balcony

Cabin Number: L243

Traveled As: Family (older children)

Reviewed: 1 year ago

Review Summary

I have only travelled Carnival in the past so I was curious to compare. This was the only weekend cruise so I loved that option. Our room Steward Gerald was amazingly attentive, personable, informative and got a hug goodbye. The repoire he made with my 75yo mom for her first cruise was amazing in such a short time of 4 nights.

the weather and Beauty once in the strait of Juan de Fuca and Canada could not have been better as we expected rain the whole time.

the Captains interaction with passengers and crew was a delight to witness throughout the cruise and the fact that he travelled with his young son was sweet.

annoyances: our room L243 was under the gym dumbbell area. We could hear the weights being dropped to the floor during early morning workout and falling off rack during a rough night at sea. When we went to investigate - not complain, and mentioned that we solved the mystery, the one female employee at the desk quickly denied that's what it could be as if she used to hearing the complaint and had a coined response. The annoyance is that she was lying and questioning our intelligence with the obvious truth. Again, I didn't go to complain so I just walked away feeling insulted. Advice- just apologize. And perhaps put up a sign explaining to weight users that there's a room below which shows your attempt to be courteous to all passengers.

we chose anytime dining which allowed us the use of Portofino and Capri dining rooms. The service in Portofino was quick, efficient to the point of rushed, I never had to refill my own wine glass they were very attentive but it truly lacked any personable relationship with the staff and left me feeling snubbed and rushed. The portions are small but adequate. Wine prices at least twice as much - $30/bottle for low end. The last night we visited Capri dining room and it was completely opposite! We even took pictures of our waitstaff. Joked with them all through dinner and felt valued as a customer. Finally what I was expecting! This service is what I've always received on Carnival for scheduled dining and we've always felt compelled to leave a extra tip for the service. My waiter said he is the "only Romanian waiter on Princess Star" so ask for him! If sections don't change, he and his helpful staff are in the middle.

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
My mother loved progressive Bingo and watching the bands. Went to an informative foot insert/posture talk and we enjoyed trivia.

Entertainment

5 out of 5
Really annoyed Amethyst classical trio, Slinky (although at first we thought it a kids entertainer based on the name so avoided going) slinky proved themselves by louring all ages onto the dance floor with their upbeat music choices

Service and Staff

5 out of 5
the good staff we did experience were exceptional

Ship Quality

5 out of 5
Lots of pools - movable atrium roof over on main pool allowing swimming during adverse weather. Elevated night club was cool but pretty shaky when at sea. Separate adult area cool with pool, bar, backend view- located under nightclub aft. Pretty ship.

Cabin / Stateroom

5 out of 5
Cabin steward Gerald was great! He's worked for Princess for 19 years. Made us feel welcome immediately and was at beck and call when needed. My mom adored him and I think he really enhanced her first cruise experience as she chased him down before leaving to give him a tip and hug. The usual meh was lighting for makeup needs and square hairdryer. We both found the beds very comfortable!

Ports Of Call

San Pedro (Los Angeles), California Did not visit port

Takes an hour min to commute to San Pedro harbor from LAX. Did not explore area

Victoria, British Columbia Did not visit port

We booked through ship for Butchart. Thankfully since there was a ceremony for disembarkment since it was the first cruise of season and therefore delayed our time and others in meeting the bus. Also after the tour driver offered to drop us right in front of empress for exploring and double decker orange buses were provided on north side of empress to get us back to ship. This made exploration very easy for all mobilities.

Vancouver (Canada Place), British Columbia Did not visit port

Very easy to navigate Canada place by foot. Skytrain access very accessible as well as quick tours of Stanley park. Hotel opportunities everywhere by foot!

Traveler Photos

View of bridge - same level lido starboard side with coastal view and Washingto Lido 243 starboard Lido 243 starboard
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