Disasterously organized embarkation
Splendour of the Seas Cruise Review to South America
8 Night South American Christmas (Santos Roundtrip)
Sail date: December 20, 2007
Ship: Splendour of the Seas
Cabin type: Oceanview
Traveled as: Family (older children)
Reviewed: 11 years ago
Review summaryThe crew members did their best, the evening shows were well performed and polished., cabin service was excellent, HOWEVER the embarkation was a total disaster, highly disorganized, it took over four hours to board the ship, very poor administration, some on board activities had no shows by the activity person, It would help for the top admisnistrators of the cruise line to undergo the process anonimously so they can experience the very poor organization to board the ship in Santos.
Ports of call
Pros: Tours, service of crew, evening shows
Cons: embarkation totally disorganized-took over 4 hours, some on board activities no show.
Recommends Splendour of the Seas? No.
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