jenyfur Cruise Review on Seven Seas Voyager on Jun 21, 2018

Reviews: 3

Helpful Votes: 24

Review summary

We’ve cruised with Regent many times. Always wonderful. This trip was no exception except for the disembarkation in Monte Carlo. Awful doesn’t even begin to describe it. We were told by Regent employees that once you gather your luggage there would be taxis to take us wherever we wanted to go as we weren’t taking their busses to the airport. My husband and had my parents (edging on elderly) and 8 pieces of luggage between us. There were no porters to help first off. Ok, we’re young and able bodied so we handled getting all pieces including parents to the instructed taxi zone. Which was a busy port road and a curb. We were spilling out over on to the street (you can imagine how that went on European roads) anyway there were absolutely no taxis and no way to flag anything down. After an hour and a half of trying to figure out what to do (we weren’t the only ones waiting either) a private driver happened by and we pleaded our case. He was wonderful and took us 2 miles to our hotel for $100 fine, at that point I would have paid a thousand to get my frail mother and dad out of the sun. So long story short this left a very bad taste in my mouth regarding Regent. I will be contacting head office as well.