Regent Voyager--never again!

Seven Seas Voyager Cruise Review to Other (Asia/Africa/Middle East)

Review: 1
Helpful Votes: 28

Overall Rating:

1 out of 5
Sail Date: December 01, 2011
Ship: Seven Seas Voyager
Reviewed: 6 years ago

As someone who has spent an enormous amount of time on trips with luxury cruise lines, Regency Cruise Voyager is the most misrepresented ship sailing on the high seas. There is absolutely nothing luxurious or upscale about this ship, with the exception of the two specialty restaurants. The company was trimming and cutting services in order to make as much money as possible. From the moment one enters the ship, it is immediately clear that there is a distinct lack of security, cleanliness and oversight. The friendliness and professionalism that one expects on Crystal Cruises, for example, does not exist here.
If all you are looking for is lots of food, of mediocre quality, at an inexpensive price, then you may be satisfied. If you want to sleep in a comfortable bed, have a lot of personal service, and a ship's crew that is both friendly and involved, then this is not the ship for you. The entertainment is abysmal, the shops are tacky, and the decks and common areas are dirty. Despite numerous letters of complaint while at sea, it was impossible, with the skeleton crew, to do what they needed to do. Many guests got respiratory sicknesses, including myself, because none of the staff enforced the sanitation rules that exist on other ships. The one doctor on board was so busy caring for everybody onboard that there was a constant wait by passengers to see the poor soul. The chef was new to the ship, and had no experience on cruises; in fact, he had no international experience at all. The cooking staff, who do most of the work, are inexperienced, grossly underpaid, and terribly unhappy.
Finally, after a three week cruise, we landed in Singapore in an area designated for cargo ships and containers--the only cruise ship there. We were then carted by bus 45 minutes to the real cruise line dock and reception area. There was a princess Cruise Ship tied up there. We had been told it was all full and therefore there was no choice. The luggage was piled on container trucks and dumped on the ground with no one to help, which resulted in huge delays and many passengers were injured and missed connecting flights back home.
Check out the videos and photos so you can see for yourself! My best advice to you is to find another line and don't ruin your vacation. A word to the wise should be sufficient.

Recommends Seven Seas Voyager? No.

Was this review helpful? 28

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