16 Night Transatlantic Westbound (Copenhagen To Cape Liberty) Sail Date: August 30, 2015 Ship:Serenade of the Seas Cabin Type: Suite Cabin Number:1540 Traveled As: Couple Reviewed: 2 years ago
Since we've cruised on the Oasis, Quantum and Freedom class of ships, the Serenade of the Seas was a bit disappointing for us, showing her age and doesn't have enough venue areas for big gatherings/activities...the Centrum is awkward for viewing and the Safari is not big enough for the 2,000+ passengers. There were so many Diamond and up loyalty cruisers and the Diamond lounge was always packed. It was nice that they gave us 3 drink vouchers to compensate for the lack of space in the Diamond Lounge. The destinations were the best part of the cruise.
Food and Dining
1 out of 5
Food was mediocre at best...too much sauce, lobster was overcooked and chewy, etc., not much variety for breakfast. Breads, cold soups and desserts were good
3 out of 5
Need more variety of activities on long sea days.
1 out of 5
The big production were the worst we've ever seen on a cruise ship...the performers were just 'phoning it in', pretty bad costuming and musical numbers were bad. Topi, the cruise Director was fun and very talented and most of the activities personnel were friendly and fun. Loved Silvia, the Zumba instructor.
Service and Staff
5 out of 5
Mari, our cabin steward was wonderful. The bartenders were very friendly and efficient, MTD worked well as they tried to put you with the same server. Waitstaff were very friendly and efficient.
3 out of 5
Cabin / Stateroom
1 out of 5
Right above our cabin is the Park Cafe that opens at 6:00 AM 'till 11:00 PM. Every morning at 4 AM, we are awakened by banging, scraping , movement of the crew preparing the food and setting up the cafe. Then the clean up after it closes at 11 PM. Spoke to Guest Services who couldn't really do much about it ( structural problem) . This Junior Suite should be sold with this disclosure and priced accordingly.
When picking your stateroom, make sure there are no public areas above it . Deck 10 is where most of the suites are but unfortunately Deck 11 is where the pool, Windjammer, Park Cafe, the Solarium and the Spa are located. If you are a light sleeper, you'll be able to hear all the movements at night
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