Poorly designed cruise. Company omitted one whole port of call. Crew was disorganized and not engaged.

SeaDream II Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 48

Overall rating:

1.8 out of 5
Verified Review
SeaDream II

7 Night Cuba (Havana To Cienfuegos)

Sail date: February 11, 2019

Ship: SeaDream II

Cabin number: 302

Traveled as: Couple

Reviewed: 3 years ago

Review summary

Cost was too much for the quality, service or excursions. We expected the ports to have been vetted. They were not vetted at all. The crew had no idea what to do or what we were going to do. Very poor cruise design.

Embarkation

2 out of 5
We paid for airport pick up and they left us at a random hotel in Havana?

Ship experiences

Food and Dining

2 out of 5
Nothing better than Princess or a cruise for 25% the price.

Onboard Activities

1 out of 5
Very few things to no. No entertainment.

Entertainment

1 out of 5

Service and Staff

2 out of 5
Ok but not the quality for the price.

Ship Quality

2 out of 5
Ok, but too much for the price.

Cabin / Stateroom

2 out of 5
Not special for the price.

Ship tip

Don't omit ports of call. Organization of excursions was very poor and crew was disorganized and seemed to not care about the ports or what we did. Every event was arranged at their convenience, not ours.

Ports of call

HAVANA, CUBA

1 out of 5
They even omitted one port of call and did not even include Havana?

MARIA LA GORDA, CUBA

2 out of 5

CAYO LARGO DEL SUR, CUBA

2 out of 5

Trinidad Cuba

2 out of 5

CIENFUEGOS, CUBA

2 out of 5

Disembarkation

2 out of 5
Crew made it clear they were done with us.
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