Seabourn Encore Cruise Reviews - Reviews

We chose Seabourn again, because we had tried other lines - Silversea and Regent. On those other lines the excursions were great, we were not impressed with the food or service. Seabourn had recently hired a new chef for the pool deck evening dining venue - called Earth and Sea. Phenomenal food. Better than any restaurant we have in Seattle or anywhere else. After trying the other dining choices, all of which were good, we ended up eating at Earth and Sea every night. By the end of the cruise word had spread, and it was hard to get a table there. We weren’t impressed with the Thomas Keller dining room…oddly pretentious and mediocre food. They do offer exceptional wine by the glass and wine pairings at Keller, which is a nice addition. We had a much better steak at Earth and Sea. The cruise director was very entertaining and engaging. The staff was warm and attentive. The ship is beautiful - with staterooms larger than the ones on their former smaller ships. Most, but not all, of the land excursions were very good. Seabourn didn't offer an opportunity to rate the land excursions that the other cruise lines do. I think that's a missed opportunity to get valuable feedback, particularly where passenger safety is concerned. In addition to a pool and hot tubs, there are many activities offered throughout the day. The spa management seemed a bit disorganized, but the services were good. We have already decided to a Seabourn cruise for 2020 and 2021. Highly recommend.

Wonderful ship shame about the food well below expectations considering the cost of the cruise.

I have been on cruises with unhappy people who are complaining all the time. That was never the case. Seabourn cruisers are all happy and planning their next Seabourn cruise. We appreciate efficient srvice and the quality that Seabourn delivers.

This Cruise in the Seabourn Encore has been one the best in my Cruising experience with my wife and two other couples. As a group we were very satisfied with the service, food, activities. For us what make it possible is the personal Of Seabourn.

Everything was a class act. All the crew were wonderful and always ready to help. The food was plentiful and of great quality and presentation. All the restaurants were superb. The entertainment was a high quality from dancers, singers, comedians, lecturers, cruise director and assistant director. Seabourn is top of the line.

If you have never sailed on Seabourn' or their new larger ( 550 passenger) Encore class ships , you would give it the highest marks. Service is very good and it is a first class experience. That said, having sailed with Seabourn on 4 other occasions on the slightly smaller ( 400 passenger) Odyssey class ships I can see that teh smaller ships was a bit nicer. The Encore easily handles the extra passengers. I was in PH cabin 1120 . It seems that these cabins on the new ship are about 6 narrower but maybe a 3 ft longer in size...plenty of room. My stewardess service was excellent but long time Seabourn passengers will notice that passenger name recognition is sadly missing among the crew and food and beverage service has definatey slipped. That said, if you are new to Seabourn ( lets say from other cruise lines with big ships) you wil have an excellent experience.

My wife and I decided to sail on Seabourn’;s new ship, at the time, the Encore on June 24th, 2017 starting in Venice and ending in Piraeus, Greece on July 1st. We were very excited as we had previously cruised with Seabourn which had been excellent. We arrived, all the way from Vancouver, Canada and boarded the Encore. The cabin was as described and we settled in. Early the following morning we were awakened by a rumbling sound which steadily got worse becoming unbearable, we were docking at our first destination. Then in the afternoon as we were resting in our cabin, and due to leave port, the rumbling started again rising to an unbearable level. I have a hearing disability which accentuates the noise, resulting in my having to leave the cabin as soon as the rumbling starts albeit at some unearthly hour in the morning. We reported the situation to the guest relations on board who informed us that it was anchor noised and that our cabin was directly over the anchor. They could not move us to another cabin because the cruise was fully booked. On our return to Vancouver we have been in protracted correspondence with Seabourn whose response has been to credit us less than one fifth of the cruise cost, which is totally unacceptable for the experience that they put us through. Now, Seabourn has put a notice out to travel agents that the cabin is subject to anchor noise. Had we been informed ahead of time, we would never have booked the cruise. Seabourn needs to understand that when customers make a booking with them, we place a lot of trust in their reputation. Obviously they don’t feel the same way. So disappointing Seabourn….