Short but terrific trip

Sterling Steakhouse

Unfortunately Sterling is a miss. A poor attempt to be a Crown experience. Service was great. The failing for us was the food and atmosphere. A steakhouse at a backend corner of the Horizon court - needs more than a tablecloth to reach a regular Crown atmosphere. Steak quality was a total miss, my husband's Kansas cut was grisly, undercooked, greasy and small bone slivers. My lobster was over cooked and not sure my filet was filet but a piece of round roast overcooked. A real let down as the Crown is usually a celebration spot for special events.

International Café

Love international for a quick bite, nice variety. Very quick and friendly.

24-Hour Room Service

Had room service twice and excellent. Quick, correct and staff very personable. Desert and coffee also lunch on balcony in Ensenada, yummy

Alfredo's Pizzeria

Pizza was great as always. Serve staff was terrific but was slow in delivery and attentiveness.

The Shops of Princess

Selection is ok. But don't think you are getting any deals as in days gone by. Even with coupons better pricing can be found elsewhere. Plus with coupons no Elite or other loyalty benefits. While staff is polite not helpful in selections, but have found this in other Essense shops.

Calypso Cove

Great selection even purchased a Sapphire jacket. Had the coupon book for discount, but was refused our Elite loyalty discount because coupon was more. This was something new and first cruise this happened very disappointing that Princess is taking this posture. The staffing is short and new. The clerk was getting overwhelmed with line and help was slow in coming. But he did a fine job.

Passenger Services

We have always found Passenger service very helpful with our requests.

Beauty Salon

Had my first acupuncture sessions ever with Satomi very nice and had me at ease. Also had first massage with Angie also very gentle and sweet. Was relaxed and enjoyed, even though a few bruises from acupuncture. The treatments are nice but then the sales come, kind of spoils it a little but overall experience is lovely.

Casino

Casino was fine. Did not like the smoking. Drink service was non existent. Selection of machines was OK. Kele the casino host was pleasant and professional in getting our booking free play for us.

Photo Gallery

Team was pleasant but really need training, so many areas are floundering. The Medallion app is useless for this area. Overall was ok.

Lotus Spa

Had my first acupuncture sessions ever with Satomi very nice and had me at ease. Also had first massage with Angie also very gentle and sweet. Was relaxed and enjoyed, even though a few bruises from acupuncture. The treatments are nice but then the sales come, kind of spoils it a little but overall experience is lovely.