nursematt Cruise Review on Sapphire Princess on Sep 01, 2018

Sapphire Princess Cruise Review

Reviews: 3
Helpful Votes: 53

Overall rating:

4 out of 5
Sapphire Princess

Sail date: September 01, 2018

Ship: Sapphire Princess

Reviewed: 6 years ago

Review summary

We joined sapphire from Southampton and will be back to Southampton too. As usual with princess the check in was very easy and quick. As a suite guest we simply walked straight onto the ship which was lovely. We cannot fault any of the staff and we have been very well looked after. The suite is rather nice and spacious and well maintained. The ship itself is very nice I believe it is looking smarter after it’s recent refit and update. The new princess bed set up is nice and feels very luxurious however practically there are a few issues. The bed is very high, I’m 173cm tall and can climb onto the bed ok but my partner is shorter and really struggles, the mattress is rather hard after you have been in bed a while as the toppers seem to spread and loose their bounce. There remains the issue with this odd half quilt cover/ half sheet set up on the bed; please princess invest in proper quilt covers. The pillows are wonderful and I’m sleeping well. No one will be dissatisfied with their bed onboard but it won’t be fully to everyone’s liking. As a suite guest we are well looked after but I can’t help feeling that our steward is struggling with the concept of having one suite on his zone and the rest balconies. He hasn’t been as attentive as I would’ve expected but I wonder if I’m a bit used to Cunard’s suite experience! There’s nothing to complain about as it’s all present and correct but there’s no finesse. For instance we get the white mugs everyone gets on their tea tray, I would’ve liked a tea pot and cups and saucers. Our glasses seem to come and go randomly and on one occasion the room attendant didn’t set the bed up for my mother, the sofa bed is very tired and thin not what you’d expect from a premium line but they have tried to resolve this. The food, drink and service is impeccable and we have not had to wait ever for anything. Princess are great but if they are going to offer a suite experience then they need to polish it better.
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5 Comments

Gwbigdog    2 years ago

cruisellama    5 years ago

nursematt    6 years ago

rodgerjolly    6 years ago

Make him walk the plank

onlysail    6 years ago

White mugs can spoil an entire cruise