All heart but no follow thru', no attention to detail

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Review summary

we have sailed on Royal Caribbean, Carnival, Norwegian, Holland America. This is our 4th trip to Alaska. Royal Carribbean is our favorite cruise provider, but this journey to Alaska left much to be desired. The Windjammer hours, the rock climbing hours were short. The buffet was always crowded because of these short hours. They constantly asked that people vacate the table to make room for other guests. On the last morning - breakfast was served between 6:00am and 8:00am. They closed promptly at 8:00am. Imagine serving 2000+ guests in a 2 hour window - they ran out of plates, and food could not be replenished fast enough. It was not pretty. The selection of food was mediocre. Disappointing compared to our other cruises with Royal Caribbean (example: Navigator of the Seas was superb -- could not find anything wrong on that ship) On a bright note, the service in the dining room - by Savio and Sydney - was wonderful and made our evening each day. The park cafe in the solarium saved the day - decent food, and it was available when the wind jammer was closed. The evening entertainment was good

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom