A not so good trip

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 4

Review summary

The best server in the world! But the food is OK only. It's not fresh cooked. Even the lobster was precooked. Understand so many people to feed, but they should have done this better. The worst experience was in the shop. My brother bought a $5500 blue diamond and found the ring is not that good. We tried to return it. But the sales person told us that the ring got exchanged by other people. Make no sense. I don't want to waste my time to tell the whole story but Please do not buy anything in the shops on the ship! Finally we got the return, but the manager didn't even give us an apology. The lady in the customer service is nice, but she seems have no control. I don't expect more from this ship, they need to make money. And I don't think they can improve anymore. They don't have good system.

Ship experiences

Food and Dining

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Pros: Service at the dinning room

Cons: Service at the shops

Recommends Rhapsody of the Seas? No.