Worst Cruise Yet

Radiance of the Seas Cruise Review to South Pacific - Australia

Cruises: 7+ cruises
Reviews: 0
Helpful Votes: 8

Overall rating:

1 out of 5
Radiance of the Seas

Sail date: December 01, 2012

Ship: Radiance of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 11 years ago

Review summary

Didn't recognize our 23rd anniversary even though we reminded head waiter and waiter. Dinner service was initially poor until we switched tables. Paid $179 to use Thermal Suite but steam room and aromatherapy room broken and although we paid extras, it seamed like everyone else on the ship used the room. Ship was full of drinkers and drinking kids so security was busy. Couldn't use our balcony because all our neighbors smoked and when we opened door smoke rolled into our room.

Ship experiences

Food and Dining

1 out of 5
Many times food was cold.

Entertainment

1 out of 5
POOR!

Service and Staff

1 out of 5
We always felt like it was us against them. The customer is never right... It is their ship and we are visitors is how we felt.

Ship Quality

1 out of 5

Cabin / Stateroom

1 out of 5
Bathrooms stink.

Pros: Park Cafe

Cons: Poor customer service...

Recommends Radiance of the Seas? No.

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