Radiance of the Seas Cruise Review to South Pacific - Australia

Deck Hand

Experience
7+ cruises

Reviews
0

Helpful Votes
4

1 out of 5

Worst Cruise Yet

Sail Date: December 01, 2012

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

Didn't recognize our 23rd anniversary even though we reminded head waiter and waiter. Dinner service was initially poor until we switched tables. Paid $179 to use Thermal Suite but steam room and aromatherapy room broken and although we paid extras\, it seamed like everyone else on the ship used the room. Ship was full of drinkers and drinking kids so security was busy. Couldn't use our balcony because all our neighbors smoked and when we opened door smoke rolled into our room.

Pros: Park Cafe

Cons: Poor customer service...

Recommends Radiance of the Seas? No.

Ship Quality
Food and Dining
Many times food was cold.
Cabin / Stateroom
Bathrooms stink.
Service and Staff
We always felt like it was us against them. The customer is never right... It is their ship and we are visitors is how we felt.
Entertainment
POOR!


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