Very disappointing RCL experience

Radiance of the Seas Cruise Review to South America

Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall Rating:

1 out of 5
Verified Review
14 Night South America (Valparaiso To Buenos Aires)
Sail Date: November 23, 2008
Ship: Radiance of the Seas
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 9 years ago
The getting on/off the ship was horrendous. Extremely poorly managed and left us with the uneasy feeling that if there were a true emergency we were doomed. The ship wasn't very clean, right down to dirty glassware and cutlery. They took one city out of the itinerary and then we couldn't dock at a second location. Seemingly refunding our shore excursions and port tax was supposed to make us feel better. The entertainment was mediocre and passengers were inconsiderate.

Food and Dining

3 out of 5
We would have preferred open dining times.


3 out of 5

Service and Staff

3 out of 5
Some were terrific, others made you feel like you had to do everything yourself. The Spa was absolutely the most disappointing experience.

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
5 out of 5
Very historic, worth seeing.
Don't Miss: Maldonado art museums
5 out of 5
We went whitewater rafting which we highly recommend. A fabulous experience.
Don't Miss: whitewater rafting
5 out of 5
Just to be able to say you were in the most southern city in the world is worth the stop.
Don't Miss: Tierra del Fuego National Park
5 out of 5
The trip to the penguins is worth it but hire a private driver as it takes too long to load and unload the bus and its unnecessarily costly.
5 out of 5
This is Uruguay's vacation playground. Absolutely astonishing that only 10k people live there year round as it has dozens and dozens of highrises.

Pros: The stateroom attndt and waiters were great.

Cons: I have 4 pages that I'm sending to RCL to tell them.

Recommends Radiance of the Seas? No.

Was this review helpful? 9

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