Bucket List Item Despite Getting Covid

Queen Mary 2 Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 57

Overall rating:

3.7 out of 5
Queen Mary 2

7 Night Westbound Transatlantic Crossing (Southampton To New York)

Sail date: August 11, 2023

Ship: Queen Mary 2

Cabin number: 5222

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

I had long wanted to do a transAtlantic crossing on one of the Queens. The opportunity came along this summer, when our daughter and her financé were crossing for the second time after a week cruising on the QM2 from Rome to Southhampton. We reserved a sheltered balcony room (#5222). After about 10 or 11 days in London and in the Cotswolds, we did a private transfer from Stow to Southhampton, spending the night before departure in an acceptable local hotel, Room2, before boarding on August 11. As our taxi pulled up to the pier, our first view of the Queen Mary 2 was a little disappointing. It looked smaller and less regal than the cruise ships we had been on, and certainly not as spiffy as the newer Celebrity and other ships. But we understood that the QM2 is built for an Atlantic crossing and not for pleasure cruising the Caribbean or Mediterranean. Embarkation was jammed, due to an earlier incident that backed up boarding, but the contract staff were helpful (I had re-injured my back and needed some extra help). Soon we were aboard and our luggage was in our cabin. It was a thrill to be aboard this grand ship and to be about to depart for a crossing that so many notable travelers had made in the days before jet travel. Overall, the ship looked well-maintained and in good condition, though I understand it is soon due for to go to dry dock for a refit and refurb. Some things are definitely out of date. For example, the “largest planetarium” at sea is cool enough, but it used old photos from the Hubble telescope, and nothing from the James Webb. Our cabin with sheltered balcony was about what we expected. We were pleased with how well the state room was planned and how much handy storage we had, much better than our room at a Hilton property in London, Lost Property. Decks 5 and 6 are nothing but staterooms and as we were aft we could look forward to what seemed to stretch many hundreds of feet into the far distance. There are four main elevator groups, A, B, C and D, which were well-situated and rarely crowded. The ship is reasonably well laid out, although to get to some areas requires going up or down a deck or else going through a public room or the main restaurant. The first couple of days the seas were five to eight meters, or a bit more, and there was a considerable roll, but only a few people became ill. It was, however, a bit difficult to walk with my injured back, and at times I resorted to a wheel chair. After the first days, the sea calmed, the sun peered out occasionally and sailing was surprising smooth. I can imagine, though, it could be something in the North Atlantic winter. We explored most of the ship and for the most part found it agreeable. The library is worth seeing. So many cruise ships are doing away with libraries altogether. As to dining, we usually took breakfast in our stateroom. I often skipped lunch or had a light lunch. Dinner we always did in the main dining room, the two-level Britannia. Service was always top-notch. The food itself I would describe as Modern British, with mains such as Beef Wellington but more interesting soups, salads and starters. It was good enough but after even a few days began to all taste the same. We did Open Dining and never had to wait. With so many courses, dinner often last a couple of hours. Overall, I would give the Britannia food a B minus. The only thing that seemed rushed was the pre-dinner drinks or wine. For that you were better off going to a bar, such as the Chart Room. Unfortunately, the bars always seemed crowded and understaffed, and to get a single drink sometimes took a half hour or longer. We did not try the upcharge dining, a steak house and the rotating dining area at the King's Court. The King's Court buffet was not impressive. The food did not look appealing, and the number of people trying to get served and find a place to sit was chaotic. This buffet does not even remotely compare to that on good cruise ships. Entertainment was mixed. The English National Ballet was wonderful, but bands and shows were mediocre. On about the fourth or fifth day, several in a party began feeling ill. We self-tested and found that three of the four of us had Covid. We reported this to the medical folks, who did their own Rapid Antigen Test and confirmed that it was Covid. We were told to isolate in our rooms. We could order from the main Britannia menus and even get drinks delivered at no charge (two of us had the premium drink package.) Still, it was not much fun to be in a tiny stateroom, even one with a balcony. Several people we met also had Covid. I suspect Covid was not uncommon on board, though only some people tested and self-reported. We believe, but of course cannot provide, that we caught Covid on board. Two of the four of us had been on the ship since it left Rome and only came down with Covid late in the transAtlantic crossing. My wife decided to ask for Paxlovid, and she was charged about US$900 for it (it's generally free in the U.S. and Britain) even though we had Cunard Care insurance. Overall, I think the QM2's Covid protocols are acceptable, but with the recent increase in Covid cases in late summer 2023, the ship may have to go back to some stricter protocols. We only saw two passengers of out of more than 2,000 who masked at all, and no one seemed to even consider he possibility of Covid. Disembarkation in Brooklyn was easy, as we were sent out with a group that had reported that they had Covid. All in all, this was not the experience we hoped for, but it was still mostly enjoyable. We were glad we did it, but we doubt we would go again on a Cunard ship, unless the QM2 is upgraded, or perhaps if the new Queen Anne is used on the transAtlantic route.

Embarkation

5 out of 5
Very good, mainly because I was ushered through due to being physically challenged to walk or stand for a long time.

Ship experiences

Food and Dining

4 out of 5
As to dining, we usually took breakfast in our stateroom. I often skipped lunch or had a light lunch. Dinner we always did in the main dining room, the two-level Britannia. Service was always top-notch. The food itself I would describe as Modern British, with mains such as Beef Wellington but more interesting soups, salads and starters. It was good enough but after even a few days began to all taste the same. We did Open Dining and never had to wait. With so many courses, dinner often last a couple of hours. Overall, I would give the Britannia food a B minus. The only thing that seemed rushed was the pre-dinner drinks or wine. For that you were better off going to a bar, such as the Chart Room. Unfortunately, the bars always seemed crowded and understaffed, and to get a single drink sometimes took a half hour or longer. We did not try the upcharge dining, a steak house and the rotating dining area at the King's Court. The King's Court buffet was not impressive. The food did not look appealing, and the number of people trying to get served and find a place to sit was chaotic. This buffet does not even remotely compare to that on good cruise ships.

Onboard Activities

2 out of 5
Library was beautiful, with book shelves of mahogany and stained glass. We didn't use the pool or fitness center. Spa was fine.

Entertainment

3 out of 5
English National Ballet was wonderful. We saw a practice session and one evening production. Other entertainment was mostly meh. Planetarium shows need updating. The show we saw was still in the age of the Hubble telescope.

Children's Programs

No kids. Most passengers appeared to be 60+, generally past child rearing stage. Our daughter and her financé were on board, and except for getting Covid, enjoyed the trip (their second crossing). They like the late-night club with dancing.

Service and Staff

4 out of 5
Britannia dining room were excellent. Bars were understaffed, and there often was a long wait to even order a drink. We rarely saw our room steward, but he did his job quietly, efficiently and well.

Ship Quality

4 out of 5
Ship is clean and well maintained, but it's due for a complete refurb in dry dock. The layout can be confusing, and it is sometimes necessary to take short cuts through a bar or restaurant to get to your destination without going up or down decks via elevator or stairs.

Cabin / Stateroom

4 out of 5
Our sheltered balcony cabin (#5222) was as expected, small but very well designed. Storage was extremely well thought out and planned. The bathroom with shower was adequate. Staterooms above Deck 6 had the plexiglass "open" style. Ours was partly enclosed by steel, with open window areas only, probably as a safety feature for the lower decks during rough winter crossings. The bed was comfortable, and the closed circuit TV has more than a dozen channels, including CNBC and several U.S. news channels. Extra-cost satellite internet was spotty in our room, good sometimes and poor at others. Our room steward was rarely seen but did his job well.

Ship tip

Wait until it is refurbished in dry dock, and go in the summer.

Ports of call

Southampton (London), England

2 out of 5

New York, New York

5 out of 5

Disembarkation

5 out of 5
Very good, because we were in a group that all had Covid.

Traveler Photos

For the benefit of the doggies on board the QM2 Statue of Liberty as seen from port side of QM2 coming into New York
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6 Comments

Ladyjunecliff     11 months ago

Thanks for sharing your cruise journey with us. Hope your back has recovered. I can relate. Would love to cruise to Europe but don’t know if my back could handle all the hours of flying to get there. Sorry to hear of Covid on your cruise. I got it twice a couple days afterwards. I think we avoided it last cruise by driving instead of flying.

PaulzyJC    1 year ago

Thank you for this review. I hope to sail on n QM2. After being on Qn. Elizabeth I look forward to a Transatlantic crossing on a true ocean liner. ☺️ I hope I can sail before the drydock, though.

javawoody    1 year ago

Thanks for the very detailed review

Skooby    1 year ago

Thank you! Such a detailed review. I'll be on QM2 next autumn after dry dock. I never stopped wearing N95s and hope not to catch anything, as I plan to eat in my cabin the majority of the time. I'm just going for the voyage, not that interested in the food. Hope everyone is doing better in your group.

cruising2004    1 year ago

What a wonderful review! Hope you and everyone else in your party are feeling well. Thank you so much for sharing your experience.

AuntPinkie    1 year ago

Appreciate your detailed and informative review. Hope you are feeling better. Glad you enjoyed your cruise.