Beautiful ship, amazing service and happy return.
Queen Mary 2 Cruise Review to Transatlantic
7 Night Eastbound Transatlantic Crossing (New York To Southampton)
Sail date: July 07, 2023
Ship: Queen Mary 2
Cabin number: 11026
Traveled as: Couple
Reviewed: 10 months ago
Review summary
Getting on the ship was a nightmare as we stood in line for over 5 hrs. (no water, no food, no bathrooms). And, we missed a day of cruising. The worst part was lack of communication and organization. If we had been told what was going on, (union worker, no access to the manifest system, non working ramp), it would have made a world of difference to our attitude and opinion of Cunard. And, a PA system could have solved so many problems for the 2 young Cunard employees trying to reassure the over 2K crowd. Once on board, the world opened up to a truly wonderful experience. The ship is gorgeous, our suite was comfortable and beautifully appointed. The service we received thoughout our voyage was unsurpassed. Some of the excursion were dissapointing simply because the weather would not permit them. Can't control the weather so, no big issue here. As this was our first cruise ever, the initial impression was not favorable. This has changed and we are excited to see a future cruising. Thank you!Embarkation
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Ship tip
The ship is HUGE! Realize that you have many dining options - if you don't want to sit to be served formally, the buffet offers excellent choices. Be cautions of the movies offered - the one we had for the last day was really depressing, had hoped for something uplifting or a nature film (which we thought "whale" was.