Disastrous boarding process

Item: Queen Mary 2
Rating: 4
Author: johndlewis

Queen Mary 2 Cruise Review to Transatlantic

johndlewis

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 30

Overall rating:

4 out of 5

Verified Review

26 Night Grand Norwegian Explorer (New York Roundtrip)

Sail date: June 05, 2022

Ship: Queen Mary 2

Cabin type: Oceanview

Cabin number: 6002

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Superb ship, superb staff, superb food, all spoiled by a disastrous embarkation attributable, I suspect, to Gross understaffing by Cunard.

Embarkation

1 out of 5

Awful. 2-1/2 hours in line. No credible explanation or expression of remorse.

Ship experiences

Food and Dining

5 out of 5

Excellent

Onboard Activities

5 out of 5

WW2 lecture series

Entertainment

4 out of 5

Very good.

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Nelson was awesome.

Ship tip

Probe re embarkation process

Thumbs up

Ports of call

New York, New York

2 out of 5

Southampton (London), England

4 out of 5

Disembarkation

5 out of 5

Fast track worked well

6 Comments

AuntPinkie 2 years ago

Appreciate your feedback. Glad you enjoyed your cruise.

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GabeNSteph 2 years ago

Thanks for sharing your experience

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Gwbigdog 2 years ago

Thanks for sharing

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javawoody 2 years ago

Your cruise was spoiled because of embarkation?

Thumbs Up 2

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GranBERoY 2 years ago

Not sure why a lengthy embarkation procedure would ruin an entire trip.

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Dadm 2 years ago

Things can can wrong, but it seems like the rest of your experience was Wonderful.

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