QM2 LOSING ITS OUTSTANDING SERVICES

Queen Mary 2 Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 70

Overall rating:

2 out of 5
Verified Review
Queen Mary 2

13 Night Grand Westbound Crossing (Southampton To New York)

Sail date: July 22, 2015

Ship: Queen Mary 2

Cabin number: 4052

Traveled as: Couple

Reviewed: 9 years ago

Review summary

FROM PEELING PAINT ON BALCONY LOUNGE CHAIRS TO DUPLICATION OF PERFORMERS, CUNARD IS LOSING ITS APPEAL.  FIRST NIGHT THE STEAK WAS TOUGH - WAITER APOLOGIZED AND OFFERED NO SUBSTITUTE.  SECOND NIGHT FOUND LARGE PIECES OF CRAB SHELL IN APPETIZER - WAITER APOLOGIZED AND OBVIOUSLY DID NOT REPORT IT AS WE HAD NO FURTHER COMMENTS FROM ANYONE IN THE DINING ROOM.  

HOWEVER, AFTERNOON TEA AND MUSICAL GROUPS WERE AS GOOD AS OTHER CRUISE LINES.  

 

 

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5
DUPLICATION OF ENTERTAINERS - SAVING MONEY?

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
BALCONY CHAIRS HAD PEELING PAINT - LEFT MARKS ON CLOTHES

Ship tip

SAVE YOUR MONEY - NOT WORTH THE EXTRA COST

Ports of call

Southampton (London), England

3 out of 5
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1 Comment

TeganCruising    8 years ago

The food was a huge let down for me. The ship also is in need of a refit. Very tired.