We couldn't wait to get off.

Queen Elizabeth Cruise Review to Europe - Eastern Mediterranean

Experience: 4-6 cruises
Review: 1
Helpful Votes: 6

Overall Rating:

2 out of 5
Sail Date: October 21, 2015
Ship: Queen Elizabeth
Cabin Type: Balcony
Cabin Number: 4032
Traveled As: Couple
Reviewed: 2 years ago

We booked a seventeen night cruise on "Queen Elizabeth".

Cunard claim that the ship has WiFi, an essential prerequisite as I need to keep in contact with my business, much of which nowadays is done on line.

Once the 120 minutes of 'free' time have been used  you can purchase further I.T. time at the eye-watering price of $.65 per minute.

Briefly, the connection is a poor one. It may break half way through an email, or freeze on an open page.The only solution is to log of and then back in again, whereupon the whole sorry saga may well be repeated..

Cunard peddle the corporate lie that is you, perhaps your inexpertise, which is the cause of the problem.

Having run up a staggering additional bill of several hundred dollars, I appealed to the Ship's 'Hotel Service Manager", the corpulent and complacent Basil Fawlty of Cunard, expecting recompense.

Far from it.

I was barred from further use of the Internet by this individual, resulting in the loss of a a £2500 time sensitive export deal.

Thanks a lot , Cunard, never again!


Gareth Morgan

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
Poky little cabin. We were unable to regulate the heating. We have seen better bathrooms in some caravans. Thoroughly nasty little shower with plastic shower curtain that clings to your back. We cruised on "Ventura" to Amsterdam earlier this year. A far superior cabin for less outlay !

Ship Tip

Do not attempt to use the ships appalling Wi-Fi connection if you value your sanity.
Also avoid buying any "extras", they do not represent value for money.

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