Loved the cruise but not the service
Pride of Hawaii Cruise Review to Hawaii
7 Night Hawaii (Honolulu Roundtrip)
Sail date: January 14, 2008
Ship: Pride of Hawaii
Cabin type: Inside
Traveled as: Family (older children)
Reviewed: 14 years ago
Review summary
All areas of the ship that we went to were clean and in good repair. We were surprised at the size of the bathroom in our cabin -much bigger than we expected. We had three in our cabin and there was enough room. We enjoyed the entertainment at the pool side. We had a hard time getting into the resturants. Some days we gave up and went to the buffet. The eating area around the buffet was very noisy. We took our meals out to the pool area to eat. When we did get into the resturants, the service was very slow. One time we waited over 30 minutes between coarses! The only meal I had that was excellent was at the Tex-Mex resturant. All others were ok. We returned to our cabin several times late in the afternoon and it was not cleaned -beds not made and no clean towels. I had no control on tipping seeing the cruiseline added $10 per day per person. I believe in tipping according to the service. Several times I thought the service was bad enough that I wouldn't have given a tip. Our cabin was at the very front of the ship. It was very noisy at night when we were sailing. The noise from the "crew only" area next to our cabin woke me up every night. Lots of banging and clanging.Ports of call
Pros: We enjoyed the food at the Tex-Mex resturant.
Cons: The service was very slow.
Recommends Pride of Hawaii? No.
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