Sub Par Performance

Item: Pride of America
Rating: 2.7
Author: skipper79

Pride of America Cruise Review to Hawaii

skipper79

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 20

Overall rating:

2.7 out of 5

Verified Review

7 Night Hawaii (Honolulu Roundtrip)

Sail date: November 12, 2022

Ship: Pride of America

Cabin type: Balcony

Cabin number: 11030

Traveled as: Couple

Reviewed: 1 year ago

Review summary

This was supposed to be a once in a lifetime Bucket List trip. On any other cruise line it probably would have been. We were informed (11 days prior to departure) that they would be limiting services onboard (specialty restaurants closed, dining room only open for dinner, etc.) with not indication of re-imbursement for reduced services. When I inquired about this with guest services onboard, I was put off by the manager and told no offers would be made. You can see by my comments above, how the cruise turned out.

Embarkation

2 out of 5

Embarkation was fine,

Ship experiences

Food and Dining

3 out of 5

As cruise ships/Lines go, this ship was below average in selection, presentation and taste.

Onboard Activities

3 out of 5

not too much variety from cruise staff. They seemed burned out.

Entertainment

4 out of 5

Stage Troop shows were good. Magician, not so much.

Service and Staff

2 out of 5

Cabin service was slow. Finally met cabin steward on 3rd day. Never asked if he could get me anything.

Ship Quality

3 out of 5

Older ship. Needs some work.

Cabin / Stateroom

2 out of 5

Poor view and noisy (wind) from sliding door. Toilet kept running on and filling the bowl. Bed linens were torn and frayed. Had to ask 2 times to get them changed.