Pride of America Cruise Review to Hawaii

Contributor Level: Purser

Experience
4-6 cruises

Review
1

Helpful Votes
5

3 out of 5

Ship and staff service lacked

Sail Date: July 30, 2016

Reviewed: 3 months ago

Traveled As: Singles/Friends

Room Type: Balcony

The location and friends met was the best thing we experirenced yet. Very disappointed in staff, cleanliness and overall experience of the actual ship. Really doubt if we will use NCL again. This was also the opinion of many of the 'cruisers" we met on this trip.

Cabin / Stateroom
this is the second time in a row We booked a balcony that had some sort of obstructed view. When we pay extra for a room we expect to have the same views as others. First thing we noticed and was very disappointed when we entered the room. We could not look out balcony left or right. Was fine looking straight out. Should inform clients if its a complete balcony view or not. Also the horrible sewer smell we had daily coming out of shower vent and even in hallways.
Embarkation and Disembarkation
best part of entire ship experience, quick and easy
Ship Quality
observed food on stairway that played there most of the day, staff spent more time mingling about than maintaining a clean environment
Destinations and Excursions
did not do ship excursions. Rented a car and did same thing at a MUCH lower cost
Onboard Activities
Children's Programs
did not have children but another person said that there was little or no programs for kids
Entertainment
Service and Staff
Staff was not motivated, appeared lazy and did NOT keep a clean ship. Was even treated very rudely by staff members when asking for something that was out. (food area)
Food and Dining

Tip

Rent a car. Extremely cheaper than on board excursions and you can go to same places and experience them without being rushed.



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