Pride of America Cruise Review to Hawaii

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

NCL's Best Ship yet

Sail Date: October 24, 2015

Reviewed: 1 year ago

Traveled As: Family (young children)

Room Type: Balcony

Overall the best ship, for cleanliness, most staff cheerful & helpful, and really a good room porter.  We have been on eight ships, and the others do not match up. BTW, the Captain is a squared away, competent, and decent man. 


I will recommend this ship, and destinations to others. 

Cabin / Stateroom
Always clean, and fresh towels. Room Porter is decent, well mannered, and presents himself as being helpful.
Embarkation and Disembarkation
Good on and off. However, they mistaken the room numbers, and we had to fix it after onboard. Don't understand why that was so difficult?
Ship Quality
Overall the ship was clean. On the 10th deck aft, there was a constant smell of sewage. A repair was attempted, after I called, but not successful. Don't understand why the staff could not smell it, as many others on the ship did?
Destinations and Excursions
Two were well handled - Volcano and Canyon. The one to the farm was a time number.
Onboard Activities
Children's Programs
NCL could add more TV channels, as Princess does. Shows were OK, better than sitting the room. At least the comedian was not vulgar on this trip.
Service and Staff
many of the staff, in the buffet, took to having conversations among themselves, vs. tending to their duties. The Shore Excursion Staff, seemed to be burnt out, and lethargic. Many others could use more training on how to interact with customers.

ALL Of the other staff were great, including the room porter.
Food and Dining
Buffet food was best of all NCL ships we have been on.


Stick with the buffet, the three other dinning rooms are average...

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