Poor Value?

Pride of America Cruise Review to Hawaii


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

2.0 out of 5
Verified Review
7 Night Hawaii (Honolulu Roundtrip)
Sail Date: April 11, 2015
Ship: Pride of America
Cabin Type: Balcony
Cabin Number: 8130
Traveled As: Couple
Reviewed: 2 years ago

We have done many cruises.  This is our first with Norwegian, and first in Hawaii.  And, it was extremely disappointing. 

The cost of this cruise being virtually double per-person than most others than we have done was the biggest disappointment.  Just not the value.

Getting a balcony (which we normally due)...had bad views...and overall bad stops.  Virtually no stops could you do anything close to the ship, excursions were expensive and much more.

And, quite frankly - again from a value standpoint...disappointed with the service of an American ship (and I'm American and disappointed).  Minus a couple of exceptions...you seemed to bother people if you asked them anything (from the front desk, and virtually most places).

We really like Hawaii...We really like cruises...but not a great combination at all!

Food and Dining

3 out of 5
Food average, our particular waiter and his team were great! But in the specialty dining area, a great example of normal - bad American service. We were bothering them, although we paid extra to be there!

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5
Minus a waiter (Geno), a couple of others in the dining halls, and a couple of individuals around the pool area, most were bothered by any requests, questions, etc.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Not a great view from a balcony because of tenders. I understand it's a bit older ship, but for that much more money than a normal balcony...not comparable!

Ship Tip

See Hawaii separately...don't cruise and see Hawaii. If you're going to cruise, much more value in most other areas other than this Hawaii cruise.

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