Pride of America Cruise Review to Hawaii

Contributor Level: Third Mate

4-6 cruises


Helpful Votes

2 out of 5

Not so good

Sail Date: January 17, 2015

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Inside

Ports of call were great, but the ship was greatly understaffed.  Tables in buffet were not cleared promptly.  Half and half containers near coffee urn were frequently empty. Spills were not cleaned promptly. No staff around to help.

We had little to no contact with room steward.

In the restaurant we ordered  medium to well done steaks - they were raw in parts - not even rare. Very limited menue in restaurants.  

In the smoking area ashtrays were seldom emptied,  If you wanted a drink, you had to go to bar and get it yourself.  They did have a coffee set up in the early am (a nice touch), but the coffee was cold to warm - no where near hot. 

Our last excursion which was to take us to the airport was horrible.  The longest amount of time off the bus (one hour) brought us to the Dole Plantation - a massive souvenir tourist trap. We were dumped at the airport 6 hours before flight time. For 129 dollars a person (we had a party of four) this was a complete waste.

Ship Quality
Food and Dining
Bufet was fine. Restaurants were limited.
Cabin / Stateroom
No steward card until day 3 - The ship bragged about it's towels being folded into animal shapes - it was day 3 before we saw one.
Service and Staff
There was a change in staff. The new people were not properly trained
Enjoyed shows - I wouldn't rate them "great" - "good" would be a better option, but was not given.e
Children's Programs
A fellow traveler was trying to find a staff member to open area - a half hour after the appointed time staff finally arrived.IThey
Onboard Activities Did not participate
Destinations and Excursions Except for one ship booked excursion (which was horrible)we booked through local companies


Book excursions on line.

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