Not so good

Pride of America Cruise Review to Hawaii
Experience: 4-6 cruises
Reviews: 2
Helpful Votes: 12

Overall Rating:

2 out of 5
Verified Review
Pride of America

7 Night Hawaii (Honolulu Roundtrip)

Sail Date: January 17, 2015

Ship: Pride of America

Cabin Type: Inside

Traveled As: Singles/Friends

Reviewed: 3 years ago

Review Summary

Ports of call were great, but the ship was greatly understaffed.  Tables in buffet were not cleared promptly.  Half and half containers near coffee urn were frequently empty. Spills were not cleaned promptly. No staff around to help.

We had little to no contact with room steward.

In the restaurant we ordered  medium to well done steaks - they were raw in parts - not even rare. Very limited menue in restaurants.  

In the smoking area ashtrays were seldom emptied,  If you wanted a drink, you had to go to bar and get it yourself.  They did have a coffee set up in the early am (a nice touch), but the coffee was cold to warm - no where near hot. 

Our last excursion which was to take us to the airport was horrible.  The longest amount of time off the bus (one hour) brought us to the Dole Plantation - a massive souvenir tourist trap. We were dumped at the airport 6 hours before flight time. For 129 dollars a person (we had a party of four) this was a complete waste.

Ship Experiences

Food and Dining

3 out of 5
Bufet was fine. Restaurants were limited.

Onboard Activities

Did not participate

Entertainment

5 out of 5
Enjoyed shows - I wouldn't rate them "great" - "good" would be a better option, but was not given.e

Children's Programs

1 out of 5
A fellow traveler was trying to find a staff member to open area - a half hour after the appointed time staff finally arrived.IThey

Service and Staff

1 out of 5
There was a change in staff. The new people were not properly trained

Ship Quality

1 out of 5
Uderstaffed

Cabin / Stateroom

1 out of 5
No steward card until day 3 - The ship bragged about it's towels being folded into animal shapes - it was day 3 before we saw one.

Ship Tip

Book excursions on line.

Ports Of Call

Honolulu, Oahu

5 out of 5

Kahului, Maui

5 out of 5

Hilo, Hawaii

5 out of 5

Kailua-Kona, Hawaii

5 out of 5
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