HUGH DISAPPOINTMENT
Pride of Aloha Cruise Review to Hawaii
Contributor Level:
Deck Hand
Cruises: 7+ cruises
Review: 1
Helpful Votes: 14
10 Night Hawaii (Honolulu Roundtrip)
Sail date: January 02, 2008
Ship: Pride of Aloha
Cabin type: Inside
Traveled as: Large Group
Reviewed: 14 years ago
Review summary
We have sailing on Pride of Aloha for two previous years with rave reviews. We even asked 4 friends to join us this year because we expected the same excellent service and food IN 2008....... BIG MISTAKE. Food quality and choices were poor this time. The ship was short staffed by 300 people according to one employee. It showed too. They couldn't keep enough plates, silverware, food and cleanup crews on hand. We waited 2-1/2 hrs in the dining room for our meal at one point, we seldom found a cleaned table in the buffet area and we discovered that the same food was served in the dining room and in the buttet lines. It was obvious that left overs were served on many occasions and we finally ended up eating off the ship at McDonalds rather than eating on board. We were also double billed for drinks on board and we are still trying to resolve these issues..... SUCH A DISAPPOINTMENT. We love the Hawiian Islands and We love the convenience of cruising to all the ports. Therefore, We are very unhappy to say that we will never use NCL again.Ports of call
Pros: Cruise Itinerary
Cons: FOOD, SERVICE, BILLING ERRORS
Be the first to comment