Not bad but did not meet up to expectations

Item: Ovation of the Seas
Rating: 3
Author: Juniorrayt

Ovation of the Seas Cruise Review to Asia & Indian Ocean

Juniorrayt

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 11

Overall rating:

3 out of 5

Best of Okinava

Sail date: October 07, 2018

Ship: Ovation of the Seas

Cabin type: Balcony

Cabin number: 8656

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

This our second cruise, which we were very excited to do but unfortunatly it did not meet upto our expectatons. If this was my first cruise i'm not sure i would be back. I am still living of my first cruise with The Jewel of the seas. After the first week of not feeling special we spoke to Diana in customer service who went out of her way to give us a better experience. I am also thankful to Jamaila and Sri, who also served us brilliantly. We will be travelling with Royal Caribbean next year and hope that it is better.

Embarkation

2 out of 5

It proved difficult to board with wheelchair persons and the excessive queues

Ship experiences

Food and Dining

3 out of 5

Main Restaurants were not too bad for accommodating people but food was not as good as expected. The Windjammer closed far too early compared the other ship I went on. The best restaurant and service we received was from The Grand. We felt special for the first time.

The Grande

5 out of 5

This was the experience we were use to for the 2 weeks we were on the Jewel of the seas. We were served by Jamaila and Sri who gave us fantastic service. The Chef Cooked us some Caribbean delights which made our day hence the name Royal Caribbean. Jamaila and Sri really complemented our experience. Thank you ladies.

Windjammer Marketplace

3 out of 5

This restaurant was unfortunately closing far too early. If you did not want to dress up to go to the other restaurants all that was available after 8:30pm was pizza or sandwiches.

Onboard Activities

3 out of 5

I used the fitness center most days, Basket ball court, table tennis.

Guest Services

3 out of 5

The crew worked hard throughout but the Guest services needs to be bigger or you need 2 areas for the service required. The person we would like thank for their help is Diana. She was the one that allowed our cruise to begin after the 1st week.

RipCord by iFLY

5 out of 5

Great experience I have often thought about sky diving and this was just good be able to get some experience of the real deal. I would recommend this venue to everyone who has no back troubles.

Vitality at Sea Spa and Fitness Center

5 out of 5

The gym was great, so many pieces of equipment to use. I spent many hours in there. I also experienced the massage. Brilliant!!

Entertainment

2 out of 5

The stage shows was ok but not great. Musicians/DJs: I found the DJ music one sided, the only time there became a variety was Hong Kong when the two musicians joined us.

Service and Staff

3 out of 5

The best treatment we received from staff was in The Grand, where Jamaila & Sri gave us the best service throughout the short time were allowed to use the restaurant. Also Diana in Customer Service, fantastic service.

Ship Quality

3 out of 5

The ship was very clean but I would not say glamourous as I only have one ship to compare with which is The Jewel of the seas.

Cabin / Stateroom

4 out of 5

Our cabin was beautiful, great size. I would have given it a 5 star but our attendant was nice but not great at his job. there were a few mishaps.

Ship tip

Try not to book to on 'My Time' as you will not be able to use the Grand. Book 'Tranditional'

Thumbs up

Ports of call

Tianjin

3 out of 5

Kumamoto, Japan

3 out of 5

Disembarkation

2 out of 5

The organisation for disembarking at each port was not so good. Too many queues.

2 Comments

shipmate13 5 years ago

I am a little confused on "not feeling special" and having to tell someone about it. Just what were you expecting. Comparing to one other ship sounds a little strange. Not quite sure what you were expecting. Sounds like you didnt like much about anything. Sorry to hear you had a miserable time

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Funtimetravels 6 years ago

I thought the Grand is the main dining room..? What are the main restaurants that the food was not as good?

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