A disappointing cruise

Oosterdam Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 7+ cruises
Reviews: 0
Helpful Vote: 1

Overall Rating:

3.0 out of 5
Verified Review
7 Night Alaskan Explorer (Seattle Roundtrip)
Sail Date: August 26, 2012
Ship: Oosterdam
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 5 years ago
We were disappointed in the desk staff, as well as other things that we have mentioned below.Also, there was no phone list so that we could contact Main-tenance, Housekeeping, Room Service.

Food and Dining

3 out of 5

Entertainment

5 out of 5
the stage shows were very good

Service and Staff

3 out of 5
The several staff helped with the excursion kiosk\, but the only woman on the desk did not help\, we were NOT TOLD ANYWHERE that the excursion kiosks would be turned off in the evening.

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Pros: the cruise itself\, the cabin steward\,the dining room staff

Cons: the excursion \"lumberjacks\"\, the fact that we were charged WITHOUT TELLING US for the water with meals and the fact that we have no way of rewarding those WHOM WE REGULARLY CONTACT\, just this $11.50 charge per person which is too high

Recommends Oosterdam? No.

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